Associate Business Analyst (AI)

Location: Remote, United States; occasional travel required.

Salary: $60,000–$70,000 annually.

Company

hirify.global develops an AI-powered digital health platform using predictive modeling, advanced analytics, real-world data, and CRM capabilities to improve treatment access and adherence for patients with rare and specialty diseases.

What you will do

• Lead negotiations with specialty pharmacy and other data partners on inbound and outbound file specifications, field mappings, list-of-values, formats, and delivery cadences.
• Review, validate, and version partner specifications and test files, resolving gaps before data enters the pipeline.
• Own Ascend platform configuration, data mapping, business logic implementation, data loading, and front-end reporting setup from the Configuration Blueprint.
• Conduct internal QA, defect resolution, quality-control checks, and UAT support; no configuration advances to UAT without BA sign-off.
• Assess standard versus custom requests, route escalations to Product or Customer Engineering, and perform change-impact analysis.
• Coordinate with Engagement Managers, Delivery Directors, Customer Engineering, and Customer Success across multiple implementations while reporting blockers and capacity constraints.

Requirements

• Bachelor’s degree from a four-year university; a master’s degree is preferred.
• Relevant operations experience in a biopharmaceutical manufacturer, reimbursement call center, specialty pharmacy, or data management company.
• Knowledge of specialty biotech data management and/or reimbursement call center or specialty pharmacy operations.
• Familiarity with transactional, clinical, and behavioral healthcare data, including patient demographics, dispense, status, and inventory file types.
• Proficiency in Microsoft Excel and other analytical tools, including data comparison, conditional formulas, data summaries, and conversion; functional knowledge of Microsoft Office.
• Business Analysis toolkit experience, including systems development lifecycles, problem solving, root-cause analysis, and business process modeling.
• Understanding of implementation lifecycle frameworks, including UAT facilitation, defect triage, QA gating, and go-live readiness.
• Ability to negotiate data specifications, communicate complex data relationships, prioritize concurrent work, and manage deliverables across multiple implementations.
• Ability to exercise judgment when selecting configuration methods and techniques, with rigorous attention to detail and a strong focus on quality.

Nice to have

• Experience with specialty pharmacy file specifications, SFTP workflows, and data onboarding.
• Academic training in public health, business administration, and/or operations research.
• Case management experience in a reimbursement call center or specialty pharmacy.
• Familiarity with Smartsheet, JIRA, Confluence, Google Docs, workflow diagram tools, web-based software systems, and relational databases.
• Experience working within a structured RACI model or implementation team framework.

Culture & Benefits

• Flexible, collaborative, fast-paced, innovative, and results-driven work environment.
• Unlimited PTO, stock options, and benefits package.
• Shared learning, collaboration, professional development, employee empowerment, and a respectful work environment.
• Regional in-person town hall gatherings approximately every other month for employees within reasonable driving distance.
• Multiple video interviews are expected; legitimate roles are posted on ClaritasRx.com, and no hiring fees or equipment purchases are required.

Hiring process

• Submit a resume and cover letter for the position.
• Expect multiple video calls rather than an offer after a single phone call or form.