Solution Specialist (Salesforce Marketing Cloud Engagement)

Location: Hybrid in Buenos Aires or Santiago de Chile, with office attendance on Tuesdays and Wednesdays; employees elsewhere in LATAM may work remotely. Candidates must have an established primary residence in an approved state before an offer is issued.

Company

hirify.global is an independent advertising and marketing agency providing creative, media, digital, PR, social, search, and CRM services from offices in the United States, Argentina, and Chile.

What you will do

• Support Solutions Architects and Technical Architects with Salesforce solution implementation.
• Configure and maintain Marketing Cloud Engagement components, including Email Studio, Journey Builder, Contact Builder, Automation Studio, and Mobile Studio where applicable.
• Build, test, and deploy campaigns, customer journeys, automations, and audience segmentation.
• Assist with requirements gathering, documentation, solution implementation, release activities, and deployment validation.
• Participate in quality assurance and issue resolution.
• Collaborate with architects, developers, project managers, clients, and internal knowledge-sharing initiatives.

Requirements

• Experience with Salesforce Marketing Cloud Engagement or a comparable marketing automation platform.
• At least one year of experience with Salesforce Marketing Cloud or a comparable marketing automation platform.
• Experience building campaigns, customer journeys, automations, and audience segmentation.
• Understanding of email marketing, marketing automation, and customer journey concepts.
• Familiarity with Contact Builder, Data Extensions, Subscriber Management, and Lucidchart or similar documentation tools.
• Participation in Agile, Lean, or Waterfall projects.
• Intermediate English required.
• Strong organization, attention to detail, ownership, accountability, analytical thinking, communication, and collaboration skills.

Nice to have

• Familiarity with SQL, AMPscript, HTML, Marketing Cloud Next, or Salesforce Data Cloud.
• Consulting, professional services, or client-facing experience.
• Exposure to Salesforce AI capabilities, including Agentforce, Einstein, and AI-driven marketing solutions.
• Familiarity with generative AI, prompt engineering, AI-assisted content creation, productivity copilots, and responsible AI practices.
• Salesforce Marketing Cloud Email Specialist or Administrator certification.

Culture & Benefits

• Full-time, regular employment with collaborative, inclusive, and learning-oriented teams.
• Paid certification exams, certification bonuses, English classes, annual diversity and inclusion training, and dedicated training time.
• Paid flexible sick, study, and vacation leave; local national holidays; one additional week of personal time off; and four weeks of paid paternity leave.
• Health insurance family plan in Argentina, health and wellness reimbursement, and a monthly home internet allowance equivalent to $20.
• Recognition awards, common spaces and events, travel opportunities, and employee anniversary gifts.

Hiring process

• Typical stages include an initial recruiter conversation, hiring manager interview, team or leadership interview, and final selection.
• Candidates may opt out of AI-assisted résumé screening and AI-assisted interview recording or transcription without affecting consideration.