Strategic Account Manager

Location: Singapore, SG, 068895

Company

hirify.global is an AI-centric global digital transformation company delivering data and AI solutions, modernized technology architectures, and next-generation core systems for banking, insurance, manufacturing, and robotics industry leaders.

What you will do

• Manage and nurture relationships with assigned existing client accounts and serve as the primary contact for day-to-day engagement.
• Support contract renewals, commercial discussions, pricing reviews, and delivery of contractual obligations.
• Monitor account financials, contract utilization, service performance, risks, and opportunities.
• Identify and develop upsell, cross-sell, account expansion, retention, and revenue-growth opportunities.
• Prepare account reports, forecasts, business reviews, renewal plans, and CRM updates.
• Collaborate with delivery, operations, leadership, and the Strategic Accounts team to resolve concerns and execute growth plans.

Requirements

• 5+ years of experience in Account Management, Client Services, Customer Success, or related roles.
• Experience managing commercial or services-based contracts.
• Proven track record managing key contracts, account retention, and revenue growth.
• Bachelor's degree in Business, Finance, Economics, Technology, or a related discipline.
• Strong analytical and numerical skills, including the ability to interpret commercial and financial data.
• Excellent communication, presentation, stakeholder management, organizational, and prioritization skills.
• Ability to build trusted, long-term client relationships and manage contracts and client commitments meticulously.
• Proficiency in Microsoft Word, Excel, PowerPoint, CRM systems, and AI tools.

Nice to have

• Experience in Financial Services, Banking, FinTech, Technology Services, or Consulting.

Culture & Benefits

• Work with a global team of 12,000+ technology experts operating in 20+ countries.
• Collaborate with clients and internal delivery, operations, leadership, and strategic account teams.
• Focus on responsible AI-centric solutions, engineering excellence, high-performance delivery, and cost efficiency.

Hiring process

• If no response is received from hirify.global within 10 workdays after applying, the application should be considered unsuccessful.