Customer Marketing Manager - Invoicing Solutions (SaaS)

Location: Remote, Canada; candidates must be based anywhere in Canada and eligible to work without sponsorship. The role may require travel to the corporate headquarters in Denver, Colorado, or other offices across North America.

Salary: CAD 80,000–100,000 per year in most Canadian locations.

Company

hirify.global is a service commerce platform providing vertically tailored SaaS solutions for global service-based businesses. EverPro develops software for home and field service companies, including tools for scheduling, dispatching, estimating, invoicing, payments, customer communication, reputation management, and business insights.

What you will do

• Own lifecycle experience direction for assigned customer journeys, segments, and initiatives supporting Invoice Simple.
• Design end-to-end customer engagement experiences across email, push notifications, and in-app messaging.
• Translate business priorities and customer insights into initiatives that drive activation, retention, feature adoption, monetization, and revenue growth.
• Partner with Product, Product Marketing, Growth, Payments, Data, marketing automation, creative, and analytics teams.
• Coordinate complex initiatives, timelines, dependencies, and handoffs across Marketing and partner teams.
• Design experiments, analyze lifecycle performance, identify success drivers, and turn findings into recommendations for iteration and scale.

Requirements

• 5–7+ years of experience in lifecycle marketing, growth marketing, or customer marketing roles.
• Experience owning customer journeys tied to business outcomes rather than only channel execution.
• Strong analytical and quantitative skills, with experience using data to inform decisions.
• Proven ability to collaborate cross-functionally and influence without direct authority.
• Experience working in B2B or B2C SaaS or Product-Led Growth environments.

Nice to have

• Bachelor’s degree in Marketing, Business, or a related field.
• Experience with marketing automation platforms such as Braze, Iterable, HubSpot, or similar tools.
• Exposure to feature adoption, monetization, or payments-related initiatives.
• Experience partnering closely with Product and Product Marketing teams.
• Comfort with directional impact modeling or customer economics.

Culture & Benefits

• Flexible in-office, remote, or hybrid work within Canada.
• Distributed global teams across the U.S., Canada, the U.K., New Zealand, and Australia.
• Annual wellness stipend and other wellness benefits.
• Three weeks of vacation to start, one paid volunteer day, and two floating holidays.
• Employee Stock Purchase Program and RRSP with a 4% company match.