Analyst, Sales Operations (SaaS)

Location: Remote, United States; must be in the EST or CT time zone

Company

hirify.global delivers integrated workforce optimization software for multi-channel contact centers.

What you will do

• Update and distribute weekly and monthly pipeline, bookings, and key metrics reports to executive and senior leadership and board members.
• Analyze sales data, trends, variances, forecasts, pipeline velocity, win rates, sales cycles, and quota attainment.
• Develop dashboards and reports covering revenue, pipeline, conversion rates, and sales performance.
• Maintain CRM systems and analytics platforms, conduct data audits, and implement data governance standards.
• Collaborate with sales leadership, marketing, finance, and product teams on lead quality, revenue, commissions, forecasting, and strategic decisions.

Requirements

• Bachelor's degree in Accounting, Finance, Business Management, or a related field, or relevant equivalent work experience.
• 3–5 years of experience in data analytics, economics, finance, or a related field, including at least 2 years within a SaaS organization.
• Advanced Excel and data visualization skills.
• Proficiency with CRM systems such as Salesforce, Excel or Google Sheets, and data visualization tools such as Tableau or Power BI.
• Strong proficiency in Salesforce and other sales or marketing platforms.

Culture & Benefits

• Full-time remote role limited to candidates in the United States working in the EST or CT time zone.
• Equal opportunity workplace committed to preventing discrimination, retaliation, and harassment.
• US benefits information is provided through the 2025 Benefits Offering.