Senior Sales Operations Specialist (B2B SaaS)

Location: Remote from Latin America, with full overlap with U.S. time zones and availability during Pacific business hours

Company

Global research and advisory firm undergoing a fast-moving commercial transformation.

What you will do

• Define and operationalize approximately 20 sales KPIs, including formulas, owners, cadences, and trusted leadership dashboards.
• Build reporting and analytics using Salesforce and Power BI, partnering with IT on integrations and data cleanup.
• Map the end-to-end sales process, improve pipeline management, and own forecasting and related operating rituals.
• Coach sales leaders on new reports and pipeline practices.
• Facilitate workshops, train users, and drive adoption across Sales, Customer Success, Finance, and the executive team.

Requirements

• 5+ years of Sales Operations experience in B2B SaaS, research, or information-services companies.
• Fluency with Salesforce CRM and Power BI dashboards.
• Demonstrated experience taking reporting from 0 to 1.
• Experience shaping sales processes, owning pipeline health, and forecasting.
• Experience influencing compensation-plan design.
• Strong communication skills, autonomy, and the ability to influence senior leaders.
• C1 English and the ability to work U.S. hours from any LATAM location with reliable connectivity.
• Ability to thrive in an early-stage transformation environment moving quickly.

Nice to have

• SQL or Python.
• Tableau or Looker.

Culture & Benefits

• Full-time contract at 40 hours per week.
• Initial three-month term with strong extension potential.
• Remote work from Latin America with required Pacific business-hours overlap.
• Fast-moving, early-stage commercial transformation environment.