Program Support Specialist - Dallas Redbird

Location: Dallas, TX, United States; in-person and virtual community outreach required

Company

hirify.global delivers workforce development services through integrated career centers, sector-focused centers, community sites, and partner locations, helping job seekers and career changers advance in high-demand industries.

What you will do

• Establish outreach targets and develop, track, and report on the annual outreach plan.
• Maintain distribution lists and provide community updates in coordination with funders and site administrators.
• Manage Facebook, LinkedIn, and Twitter content, including creation, scheduling, and sharing.
• Develop and approve branded outreach materials according to SOPs and written approval processes.
• Support and train partner staff on messaging for potential participants seeking center services.
• Develop and distribute newsletters for staff and employers, coordinate community outreach, and provide coverage for Career Resource Center processes.

Requirements

• High school diploma required; a bachelor's degree or equivalent work experience in business, marketing, customer service, or recruiting is preferred.
• Ability to work effectively in a team and communicate with people from diverse cultures and customs.
• Knowledge of business, community, current economic conditions, labor market trends, and local community needs and resources.
• Knowledge of effective outreach techniques and social media platforms.
• Strong organizational, administrative, planning, and workflow management skills.
• Excellent verbal, written, and interpersonal communication skills, including demonstrated customer service ability.
• Strong presentation skills and public speaking experience.
• Friendly, professional demeanor and demonstrated computer skills using word-processing and spreadsheet software.

Culture & Benefits

• Full-time employment within a workforce development organization.
• Learning opportunities and networking programs.
• Equal employment opportunity and reasonable accommodations throughout the hiring process.
• Application information is handled confidentially according to EEO guidelines.