Senior Solutions Engineer (B2B SaaS)

Location: Remote within the United States

Base salary: $136,000–$160,000 per year in NYC, the San Francisco Bay Area, and Seattle; $133,000–$157,000 per year in other U.S. locations. Variable compensation may also apply.

Company

hirify.global provides a client experience platform for appointment-based self-care businesses, including salons, spas, medspas, barbershops, and related operators.

What you will do

• Lead technical discovery, qualification, integration solution design, and executive-facing readouts for enterprise and strategic sales opportunities.
• Partner with Account Executives to connect hirify.global to prospect business cases, demonstrate ROI, and explain API integrations.
• Build proofs of concept, interactive prototypes, sandboxes, demo environments, and prospect briefings.
• Write RFP and security questionnaire responses and advise on security configuration, HIPAA, PHI, and PII handling.
• Scope integrations, classify requirements as supported, partner-supported, or product gaps, and document findings for Sales, Implementation, Support, Product, and Engineering.
• Use AI tools to accelerate pre-sales deliverables and coach new upmarket sales teammates.

Requirements

• 5+ years of experience in solutions engineering, sales engineering, technical account management, or a comparable customer-facing technical role in B2B SaaS.
• Direct SaaS experience spanning how subscription software is built, sold, implemented, and renewed, including release and roadmap cycles, APIs, integrations, and data migration.
• Experience owning enterprise or strategic sales cycles involving multi-location or franchise buying structures.
• Technical fluency in APIs, integrations, data flows, and permissions models, with credibility among both operational and technical stakeholders.
• Strong written communication and the ability to produce precise, self-contained documentation.
• Ability to operate independently in ambiguous situations, define the approach, and own the outcome.
• A degree is not required.

Nice to have

• Experience in beauty, wellness, health, booking, payments, communications, or another appointment-based services vertical.
• Working familiarity with HIPAA, PHI, and PII requirements in a software context.
• Hands-on experience building or prototyping with AI tooling, including prompt design and evaluation.
• Experience selling to or supporting private-equity-backed groups, franchise organizations, or multi-site operators.

Culture & Benefits

• Fully remote work within the U.S., with a $200 home-office setup allowance and $50 monthly work-from-home reimbursement.
• Competitive base pay, performance bonus eligibility, and equity participation for full-time employees.
• Medical coverage with up to 100% employee premium coverage, 75% dependent coverage, and a $1,200 annual HSA contribution for eligible plans.
• Fully covered dental, vision, life, and disability insurance, plus One Medical membership and an Employee Assistance Program.
• 12 weeks of fully paid U.S. parental leave, flexible paid time off, and 10 U.S. company holidays.
• Employees must disclose concurrent employment, self-employment, ownership interests, or advisory roles; Tier 1 Restricted Roles cannot hold conflicting roles with beauty, wellness, self-care, medspa, or competing businesses.

Hiring process

• Disclose any concurrent employment, self-employment, ownership interest, or advisory role during the hiring process, including the company name and industry.