Solutions Engineer (AI)

Location: Remote, must be based in Canada

Compensation: USD 145,000–220,000 OTE annually

Company

Glean provides an AI-powered Work AI platform with enterprise search, an AI Assistant, scalable AI agents, SaaS connectors, flexible LLM support, and APIs on a secure, open platform.

What you will do

• Partner with Account Executives throughout complex, multi-stakeholder enterprise sales cycles, including executive engagements.
• Lead technical discovery to understand customer goals, workflows, technical requirements, stakeholders, and success criteria.
• Create and demonstrate tailored customer environments based on industry, business function, and use case.
• Plan and manage technical proofs of concept, aligning scope, success criteria, and next steps with customers.
• Lead customer-facing technical and security discussions and communicate Glean’s security posture.
• Collaborate with Product and Engineering, relay customer feedback, support customer requests, and develop ROI analyses, business cases, and presentations.

Requirements

• 5+ years of experience in Sales Engineering, Solutions Engineering, or Solutions Consulting at a SaaS company.
• Bachelor’s degree in Computer Science or a related field.
• Experience partnering with Account Executives on technical sales cycles with enterprise customers.
• Consultative approach to solving customer business challenges, including addressing technical and security objections.
• Familiarity with at least one major cloud environment: GCP, AWS, or Azure.
• Proficiency in Python or Java.
• Ability to configure, monitor, and maintain API-based integrations.
• Excellent written and verbal communication skills.
• Motivated, self-starting approach and ability to work effectively in a fast-paced, collaborative environment.

Culture & Benefits

• Remote work for candidates based in Canada.
• Medical, vision, and dental coverage, generous time off, and access to a 401(k) plan.
• Home office improvement, annual education, and wellness stipends.
• Regular company events and healthy lunches.
• Inclusive workplace committed to diversity and equal opportunity.

Hiring process

• Complete a brief AI-focused exercise or discussion during the interview process, covering how you think about, design, and use AI to drive impact.