Lien Resolution Strategist

Location: Remote within the United States; applicants must be authorized to work in the United States without employer-sponsored visa support.

Salary: $66,000–$90,000 annually, plus an opportunity for a quarterly discretionary bonus.

Company

hirify.global streamlines lien resolution for personal injury law firms, with a focus on Single Event medical lien work.

What you will do

• Own Single Event medical lien files from intake through final resolution for a select group of customers.
• Set negotiation strategies and settlement targets, approve terms within authority limits, and resolve complex liens across Medicare/MSP, Medicaid, ERISA, hospital, provider, VA/TRICARE, and other payer claims.
• Analyze medical records, billing, insurance information, and plan language to identify reduction opportunities; manage disputes, appeals, and waiver or compromise requests.
• Advise customers and attorneys on lien strategy, settlement impact, case details, and outcomes while maintaining file quality and accuracy.
• Collaborate with Customer Success, Agency Management, medical review, Product, and Development teams to test live-file initiatives and improve customer workflows.
• Design and pilot workflows, negotiation approaches, documentation standards, playbooks, productivity benchmarks, and technology requirements for scalable lien resolution.

Requirements

• 5+ years of experience in medical lien resolution or subrogation, including direct negotiation of medical liens.
• Hands-on experience with Medicare/MSP conditional payments, Medicaid, ERISA/self-funded plans, and hospital and provider liens.
• Working knowledge of the Medicare Secondary Payer Act, ERISA plan language and preemption, and state lien statutes and reduction doctrines, including made-whole and common-fund doctrines.
• Strong negotiation skills and a record of securing meaningful reductions from providers, insurers, and government payers, including disputed or high-value liens.
• Experience independently resolving complex files involving multiple liens, disputed amounts, appeals, and waiver or compromise requests.
• Customer-first approach with proactive, responsive, and reliable communication throughout resolution.
• Clear and confident written and verbal communication, including explaining lien strategy and settlement impact to attorneys in plain terms.
• Strong attention to detail when reviewing billing, records, and plan language.
• Experience improving workflows through procedures, playbooks, new approaches, or system implementation; able to document and explain reasoning.
• Comfort working on a small collaborative team where processes are tested and refined, plus a bachelor’s degree in a related field or equivalent work experience.

Culture & Benefits

• Remote work within the United States on a small, focused, collaborative team.
• Private medical, dental, and vision coverage.
• Company HSA contributions for HDHP participants and flexible spending accounts for health and dependent care.
• Company-paid short-term disability coverage, with voluntary long-term disability, life, AD&D, and supplemental coverage options.
• 401(k) plan with company match, paid vacation, sick time, 10 paid holidays, and parental leave.