Payroll Implementation Specialist

Location: Hybrid, with an expectation to report to the Bloomington, MN office 3 days per week, typically Tuesday through Thursday; United States

Company

hirify.global provides an end-to-end technology platform connecting patients, personal care providers, managed care organizations, and states in the home and community-based care sector.

What you will do

• Lead end-to-end Payroll implementations for new and expansion customers through go-live.
• Define implementation plans, sequencing, milestones, customer responsibilities, and execution timelines.
• Facilitate discovery sessions, gather requirements, and translate business needs into system configuration strategies.
• Coordinate onboarding with Payroll partner Salsa and resolve cross-functional dependencies.
• Oversee configuration, validation, testing, readiness, and activation planning to ensure accurate and compliant Payroll operations.
• Identify delivery risks, resolve escalations, improve implementation efficiency, and partner with Implementation, Sales, Product, Customer Success, and Operations.

Requirements

• Ability to perform all essential job duties satisfactorily, with or without reasonable accommodations.
• Ability to independently resolve implementation challenges, adjust execution plans, and maintain delivery timelines and quality standards.
• Ability to manage customer coordination, project scope, dependencies, testing, readiness validation, and go-live activation.
• Ability to deliver against KPIs related to turnaround time, activation success, delivery quality, revenue realization, and customer adoption.

Culture & Benefits

• Full-time employment in the Operations / Implementation - Provider department.
• Hybrid work arrangement with regular in-office collaboration in Bloomington, Minnesota.
• Work focused on improving homecare and community-based healthcare outcomes.