Director, Sales Operations & Analytics (Healthcare Data)

Location: Philadelphia, PA (HQ); hybrid preferred with three days per week in-office for local employees, while remote work is considered for the right candidate. Remote hiring is limited to specified hub locations and approved U.S. states due to tax and labor regulations.

Base salary: $140,000–$175,000 per year, plus annual bonus opportunity.

Company

hirify.global provides privacy-protected real-world data exchange for healthcare and life sciences organizations, supporting clinical development, commercial strategy, regulatory decision-making, and public health.

What you will do

• Own pipeline, revenue, bookings, win/loss, renewal, and plan-to-goal analytics, aligning hirify.global and Symphony Health around one set of numbers.
• Run forecasting across pipeline yield, sales leader calls, and bottoms-up models; challenge commits against pipeline evidence and track forecast accuracy.
• Lead weekly pipeline, forecast, and deal-review calls, driving data readiness, submissions, action items, and accountability.
• Deliver monthly sales leader scorecards covering win rate, renewal rate, pipeline coverage, and stage conversion.
• Maintain dashboards and automated metric pipelines, reduce duplicate reporting, document critical reports, and reconcile bookings and revenue with Finance.
• Lead quota setting, territory design, incentive compensation modeling, pipeline standards, Salesforce data hygiene, and Sales Operations team development.

Requirements

• 7+ years of experience in sales operations, revenue operations, or sales analytics, including direct partnership with senior sales leaders.
• Demonstrated ownership of sales forecasting and pipeline reporting, including building or refining forecast models and tracking accuracy.
• Strong SQL skills and hands-on dashboard development using a BI tool such as QuickSight, Tableau, or Power BI.
• Working knowledge of Salesforce reporting and data structures, with the ability to partner with administrators and business systems teams.
• Experience running deal reviews, pipeline calls, and forecast meetings while holding sales leaders accountable for commitments.
• Strong communication skills and the ability to explain metrics clearly to sales leaders and executives.
• Ability to align reporting across multiple systems and work through ambiguity in a fast-growing company.
• Hands-on experience with quota setting, territory planning, and incentive compensation modeling.
• Bachelor's degree.

Nice to have

• Experience designing and administering incentive compensation plans, including quota setting, payout modeling, and commission calculations.
• Experience in pharma commercial, RWD/E, or healthcare data sales environments.
• People management, project leadership, or analyst mentoring experience.
• Python or a similar language for data transformation and metric automation, plus experience with Databricks or a similar data platform.
• Salesforce Admin certification or hands-on Salesforce administration experience.
• Advanced degree such as an MBA or related field.

Culture & Benefits

• Full-time permanent employees receive health, dental, and vision coverage from day one, plus a 401(k) plan and equity program; new-hire equity grants begin at Director level and above.
• Philadelphia-area employees follow a hybrid schedule with three in-office days per week; remote opportunities are limited by location and labor requirements.
• Benefits include approximately four weeks of PTO, paid parental leave, and a professional development budget.
• Onboarding includes mentorship, departmental talks, and learning resources from the first day.
• Biweekly one-to-ones and hands-on, growth-oriented leadership support development.
• The workplace emphasizes inclusion and does not tolerate discrimination.