Product Manager, Client Services

Location: Charlotte, North Carolina, United States; hybrid schedule with office attendance Tuesday through Thursday and optional remote work Mondays and Fridays. Office: Fort Mill, South Carolina.

Starting salary: $80,000–$100,000 annually, depending on geographic location, qualifications, and experience.

Company

hirify.global is a health-technology company operating healthcare information, doctor-search, prescription-savings, and wellbeing brands.

What you will do

• Own the healthcare client’s product roadmap, backlog, intake and prioritization process, and sprint planning with an engineering team.
• Define and execute product strategy for healthcare professional research features, collaborating with engineering, design, data, healthcare, marketing, and communications teams.
• Conduct market research, user testing, and feedback analysis to identify needs, behaviors, pain points, and product improvements.
• Ensure healthcare professional data is accurate, complete, relevant, and aligned with industry trends, regulatory changes, and user expectations.
• Monitor call-center, digital funnel, site performance, and other key metrics to make data-driven recommendations.
• Serve as the day-to-day product contact for the client and present roadmap, release, and quarterly business review updates to stakeholders.

Requirements

• Proven Product Manager experience, preferably in healthcare or technology, working with an agile engineering team to implement product features.
• Strong understanding of the healthcare landscape, including healthcare professional types, specialties, certifications, and patient needs.
• Strong problem-solving, organizational, analytical, communication, and collaboration skills.
• Experience with user research methodologies, data analysis, agile development practices, and evolving product strategy based on research, data, and industry trends.
• Ability to prioritize and manage multiple projects while meeting deadlines and delivering high-quality results.
• Self-starter able to work with real partner and account exposure and operate with minimal day-to-day management support.
• Passion for creating user-centric products that provide value and improve people’s lives.

Nice to have

• Bachelor’s degree in Business, Computer Science, or a related field.

Culture & Benefits

• Hybrid collaboration model with office work Tuesday through Thursday and optional remote work Mondays and Fridays.
• Medical, dental, and vision insurance; life insurance; short- and long-term disability insurance; FSA, HSA, pharmacy, and income protection plans.
• Paid time off, holiday pay, paid parental bonding benefits, and a 401(k) with company match.
• Mental health support, wellness coaching, employee assistance, pet services, commuter benefits, and gym and fitness discounts.
• Visa sponsorship is not provided for this role.

Hiring process

• This is a current vacancy intended to be filled by February 3, 2027.
• Reasonable accommodation is available for qualified applicants with disabilities during the application and interview process.