Billing Specialist (6 Month FTC)

Location: Hybrid in London, with office attendance once a month; candidates must be based in the UK or Ireland.

Salary: £33,500–£42,000 per year.

Company

hirify.global is a profitable, fast-growing workplace technology company providing online reward and benefits solutions to more than five million employees across over 3,000 organisations in more than 100 countries.

What you will do

• Manage the end-to-end customer billing process, ensuring invoices are accurate and issued on time.
• Investigate and resolve customer billing queries and disputes in collaboration with Customer Success, Commercial, Operations, and Finance teams.
• Support customer and billing-process migration to NetSuite Subscription Billing.
• Review contracts, pricing schedules, billing requirements, and data to validate accurate system configuration and migration readiness.
• Support user acceptance testing, reconciliations, post-migration issue resolution, billing controls, governance, and revenue recognition compliance.
• Identify process improvements, produce reporting and analysis, and contribute to DSO reduction and wider Accounts Receivable initiatives.

Requirements

• Experience in Billing, Accounts Receivable, or Finance Operations.
• Experience managing and resolving customer billing queries.
• Strong attention to detail and commitment to accuracy.
• Excellent communication and stakeholder management skills.
• Advanced Excel skills, including Pivot Tables, XLOOKUPs, and data analysis.
• Understanding of revenue recognition principles.
• Ability to manage multiple priorities and work to deadlines.
• Must be based in the UK or Ireland; visa sponsorship is not available.

Nice to have

• Experience with NetSuite or a comparable ERP system.
• Experience in a SaaS, technology, or subscription-based business.
• Experience supporting system migrations or finance transformation projects.
• Knowledge of VAT and multi-currency invoicing.

Culture & Benefits

• Six-month fixed-term contract within a finance transformation programme.
• Flexible hybrid setup with monthly office attendance required.
• 25 days of holiday plus local bank holidays, a birthday day off, and two half-day wellbeing days.
• Healthcare cash plan, 24/7 Employee Assistance Plan, income protection, life assurance, enhanced parental leave, and referral bonuses.
• £50 monthly hirify.global card allowance, salary sacrifice schemes, holiday buy-and-sell scheme, and a Work from Anywhere policy for up to 90 days.

Hiring process

• Initial informal call with the Talent team.
• Interview with the hiring manager and a team member.
• Final interview with the Director.