Credit Controller (Italian Speaking)

Location: Cambridge, England, United Kingdom; hub and hybrid with one day per week in the Cambridge office on Thursday

Salary: £30,600–£45,800 base salary per year, plus eligibility for variable cash programs and applicable equity.

Company

hirify.global develops genomic technology to support scientific discoveries, early disease detection, diagnosis, and new treatment options.

What you will do

• Manage and reconcile Channel Partner accounts and maintain accurate customer records.
• Collect overdue balances, monitor credit status, credit blocks, and credit exposure, and support payment within agreed terms.
• Apply cash and post payments across EMEA accounts, issue statements and dunning correspondence, and use customer portals throughout the collection process.
• Investigate and resolve account queries, discrepancies, and disputes directly with customers.
• Collaborate with Customer Service, Sales, and other functions, and support internal and external audit requests.
• Spend approximately 50% of working time supporting testing activities for the Next Gen ERP project.

Requirements

• Italian language skills are required to support Italian-speaking customers.
• Previous credit control or Accounts Receivable experience is required, including collecting overdue balances.
• Practical experience using customer portals in a credit control environment is required.
• Strong relationship-building skills and excellent attention to detail.
• Ability to manage competing priorities and tight timescales.

Nice to have

• Experience using SAP.

Culture & Benefits

• Collaborative, connected, and purpose-driven working environment focused on genomics and human health.
• Flexible time off, a weeklong company-wide summer shutdown, and benefits supporting wellbeing and family needs.
• UK benefits include flexible benefits, a 10% company pension contribution, and private medical insurance.
• Employee Resource Groups, career development opportunities, cultural awareness initiatives, and social responsibility activities.
• The role is not eligible for visa sponsorship.
• Generative AI is prohibited during the application and interview process; background checks may follow a conditional offer.