Business Operations Analyst (B2B SaaS)

Location: Open to candidates located in Spain or the UK

Company

hirify.global develops Nextflow and the hirify.global Platform to help enterprises, biotech companies, academic institutions, and public sector organizations scale complex data workflows.

What you will do

• Support forecasting, pipeline and renewal reviews, leadership QBRs, reporting, and Salesforce dashboards.
• Maintain CRM data, account assignments, territories, quotas, price books, SKUs, lead routing, and sales handoffs.
• Review quotes, structure complex deals, manage approvals, validate closed-won bookings against contracts, and track renewals.
• Analyze win/loss, conversion, sales cycle, renewal, customer, product, and usage data and turn findings into recommendations.
• Contribute to revenue analytics models and dashboards using Snowflake, dbt, and Superset, including data quality monitoring.
• Administer Salesforce, test integrations, build automations and AI workflows, support GTM projects, documentation, tool support, and onboarding.

Requirements

• 2–4 years of experience in Revenue Operations, Sales Operations, GTM Systems, Deal Desk, Business Operations, or a similar analytical role at a B2B SaaS company.
• Strong Salesforce experience, including reports, dashboards, objects, fields, flows, and administrative work.
• Experience redesigning at least one commercial process end to end, documenting it, fixing breakdowns, and demonstrating measurable improvements.
• Understanding of B2B deals, including quotes, contracts, renewals, ARR, and TCV.
• Detail-oriented, organized, supportive, and able to manage recurring requests alongside longer projects.
• Comfort working directly with salespeople, challenging incorrect quotes, and turning unclear business problems into practical fixes.
• Clear written communication, especially in documentation and Slack.
• Curiosity about AI and automation and interest in using them to remove manual work.
• Low-ego, root-cause-oriented approach with a willingness to ask questions and escalate issues beyond current expertise.

Nice to have

• Salesforce Admin certification.
• Experience with n8n, Workato, or Zapier; HubSpot as a marketing automation platform; or a commercial team.
• Basic SQL, including joins.
• Experience with Snowflake, BigQuery, Redshift, dbt, or Superset.
• Startup or scale-up experience.
• Experience with AI-assisted development, such as Claude Code, for simple scripts, skills, or Salesforce configuration changes.

Culture & Benefits

• Remote-friendly environment with colleagues across the US, UK, and other locations.
• 23 vacation days annually, 3 additional company days in December, and public holidays according to location.
• Equity, private health insurance, and private life insurance.
• Home office allowance valued at over 1,000 USD.
• Learning and development budget of 1,000 USD per year.
• Inclusive, collaborative, and challenging environment focused on innovation and professional growth.