Global Head of Razer.com (E-commerce)

Location: Singapore

Company

Razer is a global gaming company focused on revolutionizing the way the world games and operating across five continents.

What you will do

• Lead Razer’s global direct-to-consumer e-commerce business and own the Razer.com P&L, revenue growth, margins, profitability, budgets, and performance KPIs.
• Lead the global team across merchandising, digital marketing, CRM, sales operations, UX/UI, web platform operations, and analytics.
• Optimize the shopping experience, including branding, design, navigation, assortment, content, traffic generation, demand generation, and conversion.
• Own order fulfillment, warehousing, logistics partners, delivery performance, returns, refunds, inventory planning, and demand forecasting.
• Set the platform and technology roadmap, including performance, uptime, security, payments, fraud prevention, loyalty integration, and personalization.
• Build the team, manage agencies and technology vendors, maintain brand consistency, and align global, regional, product, supply chain, marketing, and IT stakeholders.

Requirements

• Bachelor’s degree in Business, Marketing, or a related field; an MBA is preferred.
• 12+ years of e-commerce or digital commerce experience, including 5+ years leading large, cross-functional teams.
• Proven P&L ownership of a direct-to-consumer or e-commerce business with accountability for revenue, margin, and KPIs.
• Consumer electronics experience, preferably in gaming peripherals, systems, and/or mobile.
• Strong knowledge of the e-commerce technology stack, including enterprise platforms such as Salesforce Commerce Cloud, Shopify Plus, or Adobe Commerce/Magento, plus merchandising, UX/UI, CRM, performance marketing, and analytics.
• Experience running international, multi-currency, and multi-language e-commerce operations, including order management, fulfillment, returns, and inventory planning.
• Experience with experimentation, conversion rate optimization, AI-driven personalization, customer engagement, and e-commerce transformation.
• Experience working across global and regional teams in a matrixed organization and managing significant budgets, agencies, platform providers, and logistics vendors.
• Data-driven decision-making, strong stakeholder management, leadership, communication, interpersonal, and strategic thinking skills; ability to work in a fast-paced environment.
• Ability to travel up to 25% of the time.

Nice to have

• MBA.
• Passion for gaming and the Razer community.

Culture & Benefits

• Full-time role based in Singapore.
• Work across a global team located across five continents.
• Inclusive and respectful workplace committed to equal opportunity and reasonable accommodations.