Senior Manager Workforce Engagement

Location: Remote position

Salary: $117,500–$130,500 USD annually

Company

hirify.global develops technology, tools, and services for aging care through Honor and its Home Instead care network.

What you will do

• Own the strategy for improving Care Pro retention, hours worked, and workforce participation.
• Design and scale programs across onboarding, early tenure, ongoing engagement, recognition, community building, and career development.
• Develop hypotheses, lead experiments and pilots, and translate successful learnings into scalable programs and operating models.
• Analyze Care Pro journeys, workforce data, market performance, and segment results to identify barriers and measure outcomes.
• Lead cross-functional execution with Workforce, Care Operations, regional teams, People, Communications, Legal, and other corporate functions.
• Continuously evaluate, optimize, scale, redesign, or retire programs based on measurable impact.

Requirements

• 8–10+ years of experience in program management, workforce engagement, employee experience, customer experience, community building, or a related field.
• Experience designing and scaling programs that improve retention, participation, utilization, or engagement.
• Strong analytical skills, including identifying opportunities, developing hypotheses, measuring outcomes, and informing decisions with data.
• Experience leading experiments, pilots, or continuous improvement initiatives and translating learnings into scalable solutions.
• Ability to lead complex, cross-functional initiatives from concept through implementation and ongoing optimization.
• Strong program management skills, including prioritization, management of multiple workstreams, and effective execution in a fast-paced environment.
• Excellent written and verbal communication skills, with the ability to influence stakeholders and explain complex ideas clearly.
• Creative, resourceful, comfortable with ambiguity, and focused on action, learning, and measurable impact.
• Ability to balance strategic thinking with hands-on execution and build meaningful, operationally sustainable programs.

Nice to have

• Experience in healthcare, home care, frontline workforce management, or other people-centered service environments.

Culture & Benefits

• Remote-first work environment supporting a large, distributed workforce.
• Equity and 401(k) with up to a 4% employer match.
• Medical, dental, and vision coverage, including zero-cost employee plans.
• Employer-paid short-term disability, long-term disability, and life insurance, with optional additional life insurance.
• Generous time off, mental health benefits, wellness support, and a discount program.
• Leadership culture guided by Ownership, Customer First, and Learn and Adapt principles.

Hiring process

• Interviews assess Ownership, Customer First, and Learn and Adapt leadership principles.