Senior People Operations Generalist (AI)

Location: Remote in the United States or Canada; employment eligibility requires residence in an approved hiring jurisdiction. Working hours must overlap with Eastern Time (ET), and work outside the primary country of legal residence is limited to 90 days per calendar year.

Annual cash compensation for remote U.S. locations: $101K–$238K.

Company

hirify.global develops Chainlink infrastructure for secure real-world data, cross-chain interoperability, compliant connectivity, tokenized assets, financial institutions, and decentralized applications.

What you will do

• Manage complex employee relations matters and workplace investigations from intake through interviews, documentation, findings, and recommendations.
• Partner with the Director of People Operations on case strategy, outcomes, and executive-level escalations.
• Own People Operations support for SOC 2 personnel controls, including evidence tracking, audit readiness, and remediation follow-up.
• Steward People policies, coordinate reviews, and recommend updates with Legal and Security.
• Support compliance escalations such as conflict-of-interest reports and accommodation requests.
• Improve investigations and compliance programs while mentoring other People Generalists through expertise and collaboration.

Requirements

• At least 8 years of experience in People Operations, Employee Relations, HR, or a related field, including deep hands-on experience with employee relations matters and workplace investigations.
• Experience conducting investigations end to end, including interviews, evidence gathering, documentation, findings, and recommendations.
• Experience with HR policy stewardship and compliance work, including audit support, control evidence, or related program execution.
• Experience supporting a globally distributed workforce and handling employee relations matters across multiple jurisdictions and employment arrangements.
• Strong judgment and discretion with sensitive, confidential, or high-impact matters.
• Ability to work across jurisdictions and worker types while partnering with Legal, Security, and business leaders.
• Strong written communication skills for investigation documentation and practical guidance.
• Ability to influence and mentor through expertise without formal people-management authority.
• Fluency with AI tools, including assessing appropriate use, verifying outputs, and following safeguards for sensitive employee information.

Nice to have

• Experience supporting employees and consultants across multiple countries and employment arrangements.
• Familiarity with SOC 2 personnel controls and evidence requirements.
• Experience improving an established investigations or compliance program.
• Experience with conflict-of-interest reports or accommodation requests.
• Experience using HR systems, case-management tools, and documentation platforms for sensitive work.
• Experience in a remote or highly distributed organization.

Culture & Benefits

• Remote-first work environment supporting a globally distributed team.
• AI-forward People team using and building AI agents and workflows while keeping human judgment central to sensitive decisions.
• Comprehensive benefits and long-term incentives in addition to cash compensation.
• Work outside the primary country of legal residence is permitted for a maximum of 90 days per calendar year.
• Eastern Time overlap is required unless otherwise stated for the role.

Hiring process

• Discuss current location, legal residence, and work authorization with the recruiter during the initial conversation.
• Applications are reviewed after the closing date of December 31, 2026, with a response targeted within two weeks after the posting closes.