Technical Account Manager (Ad Ops)

Location: Remote, based in Brazil or Mexico; supporting the US team from Latin America

Company

hirify.global provides marketing technologies and a proprietary ad-buying engine powered entirely by Deep Learning for brands and agencies worldwide.

What you will do

• Serve as the primary technical contact for a dedicated book of business.
• Investigate campaign performance issues, including discrepancies, frequency, publisher and host performance, tag drop-offs, and delivery problems.
• Monitor pacing and delivery against budgets and client goals.
• Verify that tracking codes function across client websites and troubleshoot implementation issues.
• Share knowledge, provide training, and develop best practices across the Technical Account Manager team.

Requirements

• Bachelor’s degree or equivalent practical experience and 3+ years of experience as a Technical Account Manager or Campaign Manager, ideally in digital advertising.
• Strong technical aptitude and ability to learn DSP functionality quickly.
• Hands-on experience with The Trade Desk, Google Display & Video 360, Xandr, Amazon DSP, or other demand-side platforms.
• Familiarity with product feeds and ability to accurately interpret data in Microsoft Excel or data analysis tools.
• Experience configuring and interpreting Google Analytics data at a high level.
• Excellent verbal and written communication skills, with experience working across multiple teams and stakeholders.
• Ability to explain complicated concepts to non-technical audiences.
• Familiarity with programmatic advertising, including DSPs, DMPs, RTB, tagging, and bidding.

Nice to have

• Ability to read code.
• Knowledge of HTML, JavaScript, or Python.
• Experience learning new products quickly and understanding how product features work intuitively.

Culture & Benefits

• Remote working from Brazil or Mexico while collaborating with the US team and global teams.
• Benefits package including VR, health insurance, Gympass, and a budget for language courses.
• Global working environment with teams from abroad.

Hiring process

• Submit a CV; applicants do not need to meet every listed requirement.