Product Manager (SaaS)

Location: Remote, Liberia, Costa Rica

Company

hirify.global is a software consultancy that designs and develops technology applications for clients across the United States and Central and South America.

What you will do

• Manage SaaS products and support the development of high-quality software applications.
• Use metrics, OKRs, and KPIs to guide decisions and measure product success.
• Gather requirements, write user stories, and apply product management processes.
• Evaluate and prioritize product support issues for the development team.
• Manage projects and outsourced work to meet deliverables on time and on budget.
• Facilitate meetings, present findings, and build alignment with stakeholders, internal teams, and business partners.

Requirements

• 5+ years of experience as a Product Manager or Product Owner.
• Strong knowledge of SaaS product development processes and Agile software development methodologies.
• Knowledge of product support prioritization, project and outsourcing management, requirements gathering, and user story writing.
• Experience with the overall architecture of software applications for products and solutions.
• Experience with contemporary SDLC tools such as Jira, GitHub, Travis CI, and Zendesk.
• Strong written and verbal communication skills in English, including facilitating meetings and presenting findings clearly.
• Excellent attention to detail, a positive attitude, ability to learn quickly, and strong teamwork skills.
• Commitment to high standards for customers, teams, and products.

Nice to have

• Working knowledge of product and user interface design best practices from a human factors and usability perspective.

Culture & Benefits

• Remote work with flexible working hours.
• Competitive salary and bonuses, including performance-based salary increases.
• Generous paid time off.
• Continuing education, training, conferences, and company-sponsored coursework, exams, and certifications.
• Collaborative consultancy environment with varied client projects and opportunities for professional growth.