Product Owner (SaaS)

Location: Remote and work from anywhere; core EU collaboration hours with flexibility required to collaborate with Australian and North American timezones.

Company

hirify.global builds a SaaS practice management platform that helps health professionals run efficient practices and spend more time caring for patients.

What you will do

• Advocate for customer needs, maintain customer insight, and translate pain points into product requirements.
• Turn product priorities into clear, prioritized, and actionable work for the delivery team.
• Collaborate with Engineering to understand constraints, dependencies, and system behavior.
• Align Product, Engineering, and Customer Support while building trust across functions.
• Own continuous value delivery from discovery through launch and post-launch iteration.
• Identify product risks and potential vulnerabilities and support data-informed decisions.

Requirements

• At least 2 years of hands-on product ownership experience; SaaS experience is an asset.
• Ability to translate customer problems into clear requirements and impactful improvements.
• Strong understanding of agile methodologies, including Scrum and Kanban, and product development architecture.
• Experience working with remote, cross-cultural teams across multiple time zones.
• Technical fluency, strong prioritization, problem-solving, communication, and cross-functional collaboration skills.
• Availability to collaborate during core EU hours with some flexibility for Australian and North American timezones.

Nice to have

• Previous experience in Customer Success, Support, or a similar customer-facing role.
• Interest in emerging technologies, particularly AI and automation.

Culture & Benefits

• Work from anywhere in a fully distributed team with no offices or commute.
• Flexible working arrangements focused on outcomes rather than clock-watching.
• Paid time off with an expectation that employees use it to maintain balance.
• High-trust, results-driven environment with autonomy and minimal bureaucracy.
• Opportunities for growth, experimentation, and contributing ideas to product direction.
• Work that helps health professionals reduce administrative work and improve patient care.