Product Owner, Consumer Solutions, Direct (Fintech)

Location: Remote in Costa Rica; primary location Lagunilla de Heredia. Occasional in-person attendance at work-related events may be required.

Company

hirify.global develops consumer-focused credit, identity protection, financial health, and regulatory products.

What you will do

• Own and prioritize the product backlog against customer needs, business objectives, delivery capacity, and timelines.
• Translate product strategy and customer insights into requirements, user stories, hypotheses, and measurable outcomes.
• Lead backlog refinement, sprint planning, Program Increment planning, and other Agile ceremonies.
• Drive features from ideation through delivery while balancing customer experience, business value, technical feasibility, risks, dependencies, and operational readiness.
• Use product data, experimentation, market observations, and feedback to identify opportunities and guide decisions.
• Define success metrics, monitor product performance and production issues, support launches, and coordinate continuous improvement with cross-functional stakeholders.

Requirements

• Bachelor's degree required; advanced degree preferred.
• Five or more years of experience in Product Ownership, Product Management, Business Analysis, Consulting, Strategy, or a related field.
• Experience supporting consumer-facing digital products, preferably in fintech, financial services, subscriptions, marketplaces, banking, payments, identity protection, credit, or another direct-to-consumer business.
• Experience translating data and customer insights into requirements, business cases, product recommendations, and measurable outcomes.
• Ability to navigate ambiguity, evaluate trade-offs, communicate clearly, and influence business and technical stakeholders.
• Experience working in Agile, Scrum, or Scaled Agile Framework delivery environments.
• Ability to create and refine user stories and requirements, prioritize backlogs, and support software delivery teams.
• Ability to use product data, customer insights, experimentation, and performance metrics for product decisions and continuous improvement.

Nice to have

• Advanced degree.
• Experience with consumer-facing fintech or financial-services products.
• Knowledge of the United States consumer financial ecosystem, including competitors, adjacent fintech offerings, and evolving customer expectations.
• Experience developing customer journeys, process improvements, sizing analyses, and recommendations for new product capabilities.
• Background in management consulting, strategy, business analysis, or product delivery.

Culture & Benefits

• Full-time remote work in Costa Rica with occasional in-person work-related events at management's discretion.
• Work/life flexibility and resources supporting professional and personal well-being.
• Professional development support and opportunities to grow, innovate, and contribute to consumer products.