Technician I, Systems & Operations Engineering (Fintech)

Location: US GA CMH ONE RIVERFRONT, United States

Company

hirify.global builds financial technology that helps businesses and communities operate and grow.

What you will do

• Monitor systems and respond to alerts using established procedures.
• Troubleshoot basic hardware, software, access, and network issues.
• Perform routine system checks, maintenance tasks, and service requests.
• Document incidents, actions, and results in support tools.
• Collaborate with technical teams to restore services and resolve recurring issues.

Requirements

• Experience in technical support, system operations, or a related field.
• Basic knowledge of computer hardware, operating systems, and networks.
• Ability to follow technical procedures and prioritize tasks by urgency.
• Clear written and verbal communication skills.
• Strong attention to detail and customer-service focus.

Nice to have

• Experience with system monitoring, incident tracking, or service request tools.
• Basic knowledge of Windows or Linux systems and network support.
• Technical training, coursework, or an information technology certification.

Culture & Benefits

• Full-time position based at the specified US site.
• Internal career growth opportunities and professional development resources.
• Opportunities to innovate in financial technology.
• Inclusive and diverse team environment with resources to contribute to the community.
• US-based hires receiving a conditional offer must undergo a drug test.