Product Operations Manager (AI)

Location: New York City, United States. Workplace type: Onsite.

Salary: $160,650–$217,350 annually, plus equity.

Company

Legora provides an AI-native workspace for legal professionals, supporting end-to-end workflows and document analysis for more than 2,100 customers across 80+ countries.

What you will do

• Run release planning and readiness for major product launches, including scope, ownership, dependencies, risks, documentation, communications, and rollout decisions.
• Maintain the company-facing product roadmap and release view, keeping partner teams informed as plans change.
• Build a reliable product-feedback process that turns requests, support issues, and customer observations into actionable evidence.
• Track product and release health after launch using adoption data, operational metrics, and qualitative feedback.
• Maintain product knowledge across Notion, documentation as code, and other internal sources of truth while improving related workflows and automation.
• Use agentic tooling and lightweight code to build scripts, ship small fixes, and support analysis.

Requirements

• 4+ years of experience in product operations, program management, business operations, consulting, technical program management, or a related role.
• Experience running complex launches or programs across Product, Engineering, or go-to-market teams.
• Ability to structure ambiguous problems, clarify ownership, and keep work moving as priorities change.
• Clear communication with technical and non-technical teams and the ability to influence without formal authority.
• Understanding of how software ships, including the ability to work in a codebase, understand pull requests, and use agents to ship small fixes or analysis. Software engineering experience is not required.

Nice to have

• Experience with enterprise software, release management, support operations, or product analytics.
• Legal experience is not required.

Culture & Benefits

• Hands-on individual-contributor role reporting to the Head of Product Operations.
• Broad ownership of product launches and operations, with direct collaboration across Product, Engineering, Support, Product Marketing, Engagement, and customer-facing teams in the US and Europe.
• Competitive compensation, benefits, and participation in the company option program.
• New York office designed for close, in-person collaboration.
• Inclusive, high-performance culture with an emphasis on ownership, excellence, direct feedback, and shared growth.