Legal Program Manager (AI)

Location: San Francisco, CA, or New York, NY, United States. Hybrid work model with 3 days in the office per week. Relocation assistance is available to new employees.

Salary: $162K–$180K plus equity.

Company

OpenAI is an AI research and deployment company developing general-purpose artificial intelligence with a focus on safe and responsible deployment.

What you will do

• Independently manage legal programs and workstreams by defining plans, owners, milestones, dependencies, and execution priorities.
• Translate counsel and specialist guidance into repeatable workflows, playbooks, and documentation for intake, sensitive user escalations, information gathering, and response coordination.
• Partner with Legal, Product, Safety, User Operations, Policy, technical, and business teams to coordinate ownership, handoffs, and commitments.
• Gather and verify information, synthesize partner input, develop recommendations and tradeoffs, and escalate decisions requiring changes to scope, priorities, or resources.
• Maintain reliable records of matters, source documents, owners, deadlines, decisions, and actions, and report on progress, blockers, and decisions needed.
• Identify recurring issues and execution gaps, lead process improvements through implementation and adoption, and assess quality, timeliness, and partner effort.

Requirements

• Demonstrated experience independently managing programs or projects from planning through delivery in legal operations, business operations, compliance, policy, investigations, or a related field.
• Experience coordinating cross-functional work, maintaining reliable records, and driving open questions and actions to resolution.
• Experience improving a recurring workflow, documenting the change, supporting adoption, and explaining how the result was assessed.
• Ability to take ownership of execution, set and achieve milestones, anticipate dependencies, and follow through without frequent direction.
• Strong organizational, analytical, and communication skills, with sound judgment under pressure and the ability to adapt to changing priorities.
• Ability to handle sensitive information and difficult subject matter with discretion, distinguish evidence from assumptions, and recognize when counsel or specialist input is needed.
• Resourceful, hands-on approach; enthusiasm for AI technology; ability to learn unfamiliar subject areas, use AI tools thoughtfully, and verify their outputs.

Nice to have

• Experience working with an in-house legal team or in a technology environment.
• Familiarity with user safety, legal escalations, preservation, incident response, or operational data.

Culture & Benefits

• Work with Legal, technology, product, safety, policy, and business teams on novel legal issues in AI.
• Hybrid work arrangement with three office days per week.
• Relocation assistance for new employees.
• Equity included with compensation.
• Commitment to equal opportunity, reasonable accommodations, and responsible AI development and deployment.