HR People and Culture Generalist (AI)

Location: Hybrid role requiring at least three days per week in the San Francisco office, including Wednesdays; supports US employees and managers.

Salary: USD $113,400–$162,000 base annually for the United States (San Francisco / Bay Area).

Company

hirify.global develops communication technology that makes calling and texting more affordable and accessible for millions of users.

What you will do

• Own US benefits administration, including enrollments, qualifying life events, open enrollment, and issue resolution with brokers and internal teams.
• Coordinate US leaves, supporting employees and managers with documentation, leave providers, Payroll, and return-to-work processes.
• Deliver onboarding for San Francisco hires and serve as the local People & Culture point of contact.
• Advise employees and managers on policies, programs, and processes, escalating sensitive matters to the Principal People Partner when needed.
• Maintain accurate HRIS data and confidential employee information while supporting performance cycles and engagement programs.
• Improve HR processes by identifying root causes and using data and AI to simplify work.

Requirements

• Hands-on experience as an HR Generalist, People Operations professional, or in a similar role.
• First-hand knowledge of US benefits administration, including enrollments, life events, open enrollment, providers, and brokers.
• Working knowledge of US and California employment requirements, including when to involve a specialist.
• Sound judgment in sensitive situations and difficult conversations.
• Clear communication of policies and processes, with consistent follow-through through resolution.
• Resourcefulness and comfort with ambiguity, including building processes from scratch.
• Curiosity about AI and experience or interest in using it at work.
• At least three years of experience in an HR Generalist, People Operations, or similar role.

Nice to have

• Experience at a startup or high-growth company, including building processes from scratch.
• Comfort using data to identify insights and drive action.
• Commitment to employee belonging in policies and everyday practice.

Culture & Benefits

• Values include customer obsession, fairness and integrity, ownership, challenge, and commitment to results.
• Free phone service and a strong work-life blend.
• Employee stock options, unlimited vacation, and 12 paid holidays per year.
• Health, dental, vision, disability, parental leave, and wellness or healthcare spending benefits.
• 401(k) in the USA, learning and development opportunities, and company travel for team events and off-sites.
• Inclusive workplace focused on belonging and authentic participation.