Assistant Manager - Inflight

Location: San Francisco or Los Angeles, California, United States; available in 41 locations

Base pay: $88,110–$107,690 per year, plus potential bonus and/or long-term incentive compensation.

Company

hirify.global operates an airline network focused on safety, service, and connecting people worldwide.

What you will do

• Support Operations Managers in supervising airport operations across multiple gates and communicating with internal stakeholders.
• Identify and resolve inflight, boarding, baggage, catering, staffing, customer-service, and flight-level issues.
• Monitor irregularities including IFDM alerts, air traffic control and weather issues, medical emergencies, flight alerts, and staffing problems.
• Coordinate with the SOC, scheduling, flight operations, airport operations, safety, and other divisions to escalate and resolve critical issues.
• Document operational performance issues, identify improvements, and support standard work and continuous improvement processes.
• Mentor, promote, and develop colleagues across the inflight team.

Requirements

• High school diploma, GED, or equivalent education.
• 2–3 years of previous inflight supervisory experience or equivalent work experience, plus 2–3 years leading and influencing a team.
• Solid conflict-resolution and decision-making capabilities, with strategic planning, analytical problem-solving, goal-directed leadership, and service-oriented performance experience.
• Effective time-management, presentation, organizational, verbal, and written communication skills.
• Ability to adapt to a constantly changing environment, work independently, and collaborate across the organization.
• Intermediate Microsoft Office skills.
• Must be legally authorized to work in the United States for any employer without sponsorship.
• Reliable, punctual attendance is essential, and successful completion of the interview is required.
• Applicants who are not currently flight qualified must attend United's flight attendant training to earn FAA certification.

Nice to have

• Bachelor’s degree and/or related experience in an airline operational environment.
• Leadership experience in inflight service, travel, or hospitality.
• Knowledge of operations, management, and logistics principles.
• Knowledge of the flight attendant contract and experience managing a unionized workforce.
• Understanding of generative AI capabilities and limitations, with responsible use for research, analysis, content creation, and problem-solving.

Culture & Benefits

• Work with diverse, driven teams across inflight and airport operations.
• Benefits may include medical, dental, vision, life, accident and disability coverage, parental leave, an employee assistance program, commuter benefits, paid holidays, paid time off, and a 401(k).
• Flight privileges are available as a benefit.
• Equal opportunity employer providing reasonable accommodations for applicants and employees with disabilities.