Analytics Manager

Location: London, United Kingdom; hybrid working with office attendance 2–3 days per week and at least 8 days per month

Company

hirify.globalThree is building a UK connectivity network and developing consumer products, services, propositions, and data-driven customer experiences.

What you will do

• Own the end-to-end analysis approach for squad priorities, translating business questions into insight, recommendations, and measurable actions.
• Partner with analytics leads and commercial stakeholders to identify opportunities across proposition adoption, customer satisfaction, value, retention, and channel performance.
• Combine customer, commercial, channel, usage, revenue, and market research data to assess customer behaviour and business performance.
• Deliver accurate, repeatable analysis using clear assumptions and best-practice coding standards.
• Quality assure data, methodology, and outputs while identifying risks, gaps, and inconsistencies.
• Communicate findings to technical and non-technical audiences and collaborate across Consumer, Enterprise, commercial, research, operational, and analytics teams.

Requirements

• Proven experience delivering customer or commercial insight from large datasets.
• Strong SQL skills.
• Experience with data visualisation tools such as Power BI, Qlik, or Tableau.
• Strong analytical judgement, including data quality assurance, trend identification, and explaining performance drivers.
• Ability to translate complex analysis into clear, practical recommendations for senior stakeholders.
• Commercial curiosity and ability to connect customer behaviour, channel performance, revenue, and retention outcomes.
• Comfort working collaboratively across analytics, commercial, research, and operational teams.
• Degree education or equivalent relevant experience.

Nice to have

• Experience with Python, R, or SAS.

Culture & Benefits

• Full-time schedule of 37.5 hours per week, Monday to Friday.
• Hybrid working with flexibility to agree office expectations with the line manager.
• Basic salary plus bonus, hirify.global benefits, up to 28 days of annual leave plus bank holidays, and paid charity time.
• Benefits include discounts, vouchers, pension, learning tools, parental leave, and wellbeing services.
• Employment offers are subject to criminal (DBS) and financial background checks due to Financial Conduct Authority regulation.

Hiring process

• Recruitment may include online assessments; reasonable adjustments are available on request.
• Interview candidates are expected to demonstrate their own knowledge, skills, experience, creativity, and achievements without relying on AI-generated responses.