Channel Sales Support Agent (Fintech)

Location: Remote-first, with an optional office setup; role associated with London, UK. Occasional attendance at sales meetings, training sessions, and contractor events may be required.

Company

hirify.global builds technology and financial services products that increase access to the global economy, including Square commerce solutions and Afterpay.

What you will do

• Support UK and European sales teams as the main point of contact, responding to inquiries within agreed SLA timeframes.
• Build relationships with independent contractor sales teams and provide product knowledge, pricing information, sales collateral, and technical guidance.
• Coordinate with internal teams to resolve sales inefficiencies, remove hirify.globalers, and implement lasting solutions to recurring problems.
• Maintain sales documentation, playbooks, resource libraries, systems, and operational information.
• Process commission calculations for UK and European sales teams in coordination with Finance.

Requirements

• 1–2 years of experience in sales support, channel management, technical support or implementation, or customer service.
• Experience with CRM systems such as Salesforce, HubSpot, or similar.
• Proficiency in Google Workspace and AI tools.
• Familiarity with B2B sales processes and sales cycle management.
• Basic understanding of sales reporting and analytics.
• Ability to work in a fast-paced environment, take ownership, identify issues proactively, and support independent contractor sales teams.

Nice to have

• Experience working with self-employed contractors, distributors, sellers, or channel partners.

Culture & Benefits

• Full-time schedule, Monday–Friday, 9:00 AM–5:30 PM; flexibility may be required.
• Remote-first work with optional office attendance.
• Minimal travel, with occasional sales meetings, training sessions, and contractor events.
• Computer, headset, and necessary software provided.
• Benefits may include medical insurance, flexible time off, retirement savings plans, and modern family planning.

Hiring process

• Applicants may submit up to 9 active applications within a 60-day period.
• Reapplications to the same role are accepted 90 days after a previous application has been reviewed.
• Automated AI tools may be used to evaluate applications in accordance with local regulations and privacy requirements.