Commercial Executive (Fintech)

Location: Remote, London, United Kingdom

Company

hirify.global is a UK fintech focused on serving established small and medium-sized businesses.

What you will do

• Contact existing and previous customers by phone and email, conduct discovery conversations, and record outcomes in HubSpot.
• Collect bank statements, Open Banking connections, and other documentation, then submit complete applications to Underwriting.
• Explain loan terms, pricing, arrangement fees, and personal guarantees accurately, escalating questions to Risk or Compliance when needed.
• Support customers through offers, KYC refreshes, legal documentation, direct debit setup, and funding.
• Run email, statement email, SMS, WhatsApp, and LinkedIn outreach campaigns with the Data team.
• Maintain accurate CRM records, provide weekly pipeline reports, and work with Risk, Legal, and Data to keep applications moving.

Requirements

• 1–3 years of experience in a commercial business development or relationship role, ideally in lending, finance, or fintech.
• Confidence and credibility when speaking with small business owners and directors, including handling a high volume of calls.
• Clear written communication, consistent follow-up, strong organisation, self-direction, and accurate record keeping.
• Strong numerical ability and confidence working with loan amounts, interest rates, terms, repayments, and fees.
• Careful and honest communication about what can and cannot be promised in a regulated environment.
• Knowledge of SME lending, including unsecured loans, personal guarantees, or government-backed schemes.
• Experience with a CRM such as HubSpot and email or SMS campaign tools.
• Familiarity with Open Banking, KYC, credit underwriting processes, and working with brokers or introducers.

Culture & Benefits

• Remote role with flexible and hybrid working options.
• Full onboarding support and continued development opportunities.
• Regular social activities and family-friendly policies, including enhanced maternity and paternity leave.
• Pension contributions, discretionary bonus scheme, private health cover, and life assurance.
• Mandatory policies and operational procedures support internal controls and customer service standards.