Partner Program Operations Manager

Location: San Francisco, New York, or Chicago, United States; office-centric hybrid schedule with in-office days on Monday, Tuesday, and Thursday

Base salary: $150,000–$165,000 per year, plus potential equity, sales incentive pay, and benefits.

Company

Asana provides a platform for human and AI collaboration used by teams worldwide to manage important goals and work.

What you will do

• Administer the Partner Relationship Management platform and Salesforce tooling, maintaining data integrity, user access, and platform enhancements.
• Build and scale workflows for partner applications, onboarding, technical enablement, and certification.
• Manage deal registration, incentive structures, co-sell protections, partner rewards, and compliance.
• Localize and continuously improve the Global Partner Program using field feedback and scalable program releases.
• Lead operational coordination with Sales, Marketing, Legal, and Product and create partner playbooks, incentive guides, and communication frameworks.
• Maintain performance dashboards, evaluate partner ROI, identify bottlenecks, and inform strategic decisions.

Requirements

• 3–6 years of experience in partner operations or partner program management, preferably in a fast-paced SaaS environment.
• Experience administering Salesforce, PRM platforms, and BI tools such as Tableau.
• Ability to own complex cross-functional initiatives from strategy through execution.
• Strong written and verbal communication skills, including operational documentation and partner resources.
• Data-literate approach with experience turning raw metrics into actionable operational insights.
• Ability to build relationships, influence stakeholders, and work effectively across distributed global teams.
• Curiosity about AI tools and emerging technologies, with willingness to learn and apply them to productivity, collaboration, or decision-making.

Culture & Benefits

• Office-centric hybrid work model with limited work-from-home flexibility depending on the work and partner teams.
• Mental health, wellness, and fitness benefits.
• Career coaching and support, inclusive family-building benefits, and long-term savings or retirement plans.
• In-office culinary options and benefits that may vary by role, country, and local regulations.
• Inclusive workplace committed to diverse backgrounds, perspectives, and skills.