Global Product Support Engineer III (Semiconductor)

Location: Kalispell, Montana, United States; onsite role with 20% travel required.

Salary: $108,000–$148,500 per year.

Company

hirify.global develops materials science and engineering solutions for semiconductor chips and advanced displays, including equipment essential to advancing AI and next-generation semiconductor technology.

What you will do

• Participate in laboratory and field installation of new products.
• Work with Manufacturing to develop procedures and participate in final testing for new products when required.
• Develop service procedures, Best Known Methods, Customer Engineering Notices, Internal Service Bulletins, and troubleshooting guides.
• Drive resolution of key issues with Engineering and participate in beta-site test plans and reporting.
• Partner with Quality & Reliability to review and address top field issues.
• Identify new parts requiring AGS stock and coordinate stocking at the correct locations; communicate results through presentations, reports, and verbal updates.

Requirements

• Bachelor’s degree in Materials, Manufacturing, Mechanical, Chemical, or Electrical Engineering, or a related field.
• 5 years of experience in an engineering or technical field.
• Job based in Kalispell, Montana, with 20% travel required.

Nice to have

• Strong interpersonal collaboration and communication skills, with an emphasis on building trust.
• Hands-on hardware troubleshooting and maintenance experience across electrical, software, chemical, and mechanical systems.
• Experience leading small teams and interest in people management.
• Ability to manage multiple projects, prioritize according to business requirements, and analyze multiple information sources.
• Ability to communicate difficult or sensitive information, build consensus, and solve problems creatively and analytically.
• Flexible, adaptable mindset and ability to thrive in a results-driven culture.

Culture & Benefits

• Supportive work culture focused on learning, development, career growth, and innovative customer solutions.
• Health and wellbeing programs supporting employees at work and at home.
• Comprehensive benefits package, with possible bonus and stock award eligibility.
• Relocation eligible.