Director, Office Services & Facilities

Location: New York City, United States; on site five days per week, with flexibility for early mornings, evenings, occasional weekends, and travel to other company locations as needed.

Annual base salary: $101,600–$167,600, plus eligibility for performance-based cash incentive awards.

Company

hirify.global is a property and casualty insurance company focused on serving customers, communities, and employees through innovation and collaboration.

What you will do

• Serve as Resident Manager and Corporate Real Estate presence for the NYC office, overseeing space condition, service delivery, occupant needs, work orders, and office standards for approximately 300 employees.
• Manage executive reception, mailroom operations, conference spaces, hospitality services, amenity inventory, and the front-of-house experience for executives, clients, and guests.
• Oversee building services and landlord relationships, including HVAC, electrical, plumbing, freight, contractor access, cleaning, maintenance, moving, and facility repairs.
• Manage seating, furniture inventory, layouts, reconfigurations, office moves, rentals, disposal, and workplace eligibility standards.
• Own vendor contracts, service levels, purchase orders, invoices, renewals, competitive RFPs, and operating budget planning, forecasting, accruals, and cost efficiency.
• Coordinate executive and employee events, conference services, catering, staffing, room resets, and cross-functional workplace initiatives with Security, HR, Technology, Communications, and business leadership.

Requirements

• Bachelor's degree.
• At least 4 years of experience in Corporate Real Estate, facilities, or office management.
• At least 2 years of management and supervisory experience, including setting expectations, providing instruction, and establishing performance guidelines.
• Experience reviewing and administering contracts covering scope, terms, pricing, service levels, and renewals.
• Experience planning logistical aspects of events and supporting high-level executive events in a confidential, guest-facing environment.
• Fluent knowledge of NYC high-rise building management and systems, including base-building and tenant systems, HVAC distribution, after-hours procedures, freight operations, and union rules and labor jurisdiction.
• Practical knowledge of preventive maintenance, service contracts, contractor access, cleaning standards, inspections, vendor management, and office budgets.
• Experience managing furniture inventory, specifications, and large-scale reconfiguration, including creative reuse of available furniture.
• Excellent written and verbal communication for a C-suite audience, exceptional executive presence, discretion, adaptability, and the ability to speak credibly with engineers and trades.
• Fluency in Microsoft Office and ability to work on site five days per week. Must be able to lift up to 25 pounds with or without reasonable accommodation.

Culture & Benefits

• Health insurance for employees and eligible family members from the first day of employment.
• Dollar-for-dollar 401(k) matching up to the first 5% of eligible pay, a student-loan savings program, and a hirify.global-funded pension plan.
• At least 20 paid time-off days annually plus nine paid company holidays.
• Wellness resources, discounts, caregiving support, mental health counseling, and health coaching.
• Volunteer and matching-gift programs supporting community involvement.
• Regular on-site presence and availability for non-traditional hours are required; travel supports other company locations as needed.