Operations Manager - Valet and Garage Parking

Location: Onsite in New York City and surrounding boroughs, with work at various locations throughout the week.

Salary: $80,000–$90,000 per year

Company

hirify.global provides valet and garage parking operations and related parking management services.

What you will do

• Manage multiple valet and garage parking operations and ensure an exceptional customer experience.
• Recruit, train, mentor, and develop high-performing parking operations teams.
• Analyze location profit and loss, budgeting, pricing, resource allocation, and cost controls.
• Drive revenue through pricing, customer acquisition, direct marketing, and cost-effective operations.
• Coordinate parking logistics for events and venues during high-traffic periods.
• Manage client relationships, identify business opportunities, and develop partnerships and additional revenue streams.

Requirements

• Bachelor’s degree in Business Administration, Management, or a related field.
• At least 5 years of leadership experience in the parking management industry.
• Strong customer service and client satisfaction focus.
• Proficiency in location profit and loss analysis, revenue generation, and direct marketing.
• Client relationship management, business development, and strategic thinking skills.
• Leadership and team-building capabilities.

Nice to have

• Event management experience.

Culture & Benefits

• Annual discretionary incentive plan tied to performance.
• 20 days of paid time off plus 8 paid holidays.
• Medical, dental, and vision coverage for employees and families.
• Company-paid basic life and short-term disability insurance, with additional coverage options.
• 401(k) plan with employer match and immediate vesting.
• Employee assistance program and parental and caregiver leave.