Senior Project Manager (SaaS)

Location: Warsaw, Poland; hybrid

Company

hirify.global develops global technology solutions for the travel industry, including the Cytric SaaS platform for corporate travel and expense management.

What you will do

• Lead end-to-end Cytric implementation projects for strategic global customers, including third-party integrations.
• Manage project milestones, budgets, quality expectations, customer satisfaction, risks, and resolution plans.
• Coordinate customers, internal teams, partners, and stakeholders through clear communication and regular status updates.
• Support early scoping and handover from presales.
• Drive internal transformation initiatives, including process improvements and platform upgrades.
• Improve implementation methodologies and best practices.

Requirements

• Degree in project management, business, IT, or equivalent professional experience.
• Approximately 5 years of experience in project delivery or account management, ideally with global or enterprise clients.
• Knowledge of project management best practices; formal certification is advantageous but not required.
• Ability to adapt to changing priorities and manage multiple stakeholders.
• Strong communication skills and ability to work independently and collaboratively.
• Proficiency in English required.
• Comfort using Microsoft Office Suite and CRM platforms such as Salesforce.

Nice to have

• Familiarity with travel or expense management tools.
• Experience with Cytric.
• Additional languages.

Culture & Benefits

• Hybrid working model.
• On-the-job training, formal learning opportunities, and continuous development.
• Supportive environment focused on employee wellbeing and work-life balance.
• Diverse and inclusive community supporting collaboration and innovation.
• Global business, teams, processes, and culture focused on travel technology.