Senior ServiceNow Developer (ITSM)

Location: Poland (100% remote)

Company

hirify.global is delivering a ServiceNow development and optimization project for the financial sector in Saudi Arabia.

What you will do

• Develop and configure ServiceNow ITSM modules and applications with App Engine.
• Build and maintain portals, scripts, workflows, customizations, Playbooks, and Workspaces.
• Implement REST and SOAP integrations using Integration Hub with external enterprise systems.
• Write and execute tests, identify defects and performance issues, and review other developers’ work.
• Improve platform performance and usability, configure dashboards and Platform Analytics, and maintain technical documentation.
• Work independently using Agile development methods while preparing user guides and transferring knowledge to client teams.

Requirements

• Minimum 7 years of overall technical experience, including at least 5 years of advanced practical ServiceNow ITSM development.
• Strong ServiceNow platform development and configuration experience, including ITSM implementation.
• Experience with ServiceNow Portals, App Engine, Integration Hub, Document Management, Dashboards, Platform Analytics, Playbooks, and Workspaces.
• Experience implementing REST and SOAP API integrations.
• Experience reviewing other developers’ work and validating scripts, workflows, and technical fixes.
• Experience writing and executing test scripts.
• Ability to work independently.
• ServiceNow Certified System Administrator (CSA), Certified Application Developer (CAD), and Certified Implementation Specialist – ITSM (CIS ITSM).

Culture & Benefits

• 100% remote work from Poland.
• Initial 6-month engagement on an international project.
• Expected start within 3 weeks.