Senior ServiceNow Developer (Public Trust Clearance)

Location: Fully remote within the United States, with EST hours

Salary: $90,000–$115,000 annually, based on experience

Company

hirify.global delivers innovative, mission-critical technology solutions for federal government projects.

What you will do

• Lead the design, configuration, development, and deployment of ServiceNow applications and custom modules, including ITSM, ITOM, HRSD, App Engine, and Service Portal.
• Build complex workflows, business rules, UI policies, ACLs, and automation scripts using JavaScript, GlideScript, and Flow Designer.
• Develop Service Portal widgets and UI components with AngularJS, HTML, CSS, and JavaScript.
• Lead integrations with external systems through REST APIs, SOAP APIs, MID Server, Integration Hub, and third-party connectors.
• Ensure platform security, compliance, performance, scalability, and data governance while troubleshooting issues and conducting root cause analysis.
• Mentor developers, collaborate with stakeholders and business analysts, and support Agile planning, technical documentation, and client handover.

Requirements

• Active DHS Public Trust clearance or higher and U.S. citizenship are required due to federal contract requirements.
• 9+ years of hands-on ServiceNow platform development and administration experience.
• ServiceNow Certified System Administrator (CSA) certification.
• Strong expertise in ServiceNow App Engine, custom application development, platform architecture, and Service Portal development, including widget customization and UI scripting.
• Experience integrating ServiceNow with external systems using REST, SOAP, and third-party APIs.
• Experience leading development teams, mentoring developers, and ensuring efficient, high-quality solution delivery.
• Experience in Agile environments using tools such as Jira or Azure DevOps.
• Experience with CI/CD pipelines, DevOps practices, and ServiceNow application deployment.
• Experience with AWS; strong scripting skills in JavaScript, GlideScript, and Flow Designer; and excellent problem-solving, analytical, communication, presentation, stakeholder management, and conflict resolution skills.

Nice to have

• Experience with HR Service Delivery (HRSD) solutions in ServiceNow.
• Deep expertise in ServiceNow platform architecture and solution design.
• Experience with UI policies, business rules, Integration Hub, and complex external API integrations.

Culture & Benefits

• Full-time remote position with EST working hours.
• Work on diverse, purpose-driven, mission-critical projects.
• Equal Opportunity Employer.