ServiceNow Platform Engineer

Location: Hybrid in Washington, D.C. 20036; other location: Alexandria, Virginia, United States. U.S. citizenship and Top Secret clearance are required; active Secret clearance holders may apply, and an upgrade to Top Secret is sponsored for the right candidate.

Salary: $180,000–$200,000 annually, based on experience level.

Company

hirify.global delivers innovative, mission-critical solutions for federal and other meaningful projects.

What you will do

• Stand up, configure, secure, and maintain a new ServiceNow environment in a secure federal enclave.
• Establish instance architecture, administration baselines, security settings, plugin activation, and upgrade and patch management processes.
• Install and configure MID Servers and secure connectivity; implement authentication, authorization, LDAP/Active Directory, SSO/SAML, and role-based access controls.
• Harden the platform against NIST, FISMA, and applicable DISA STIG requirements and support Assessment and Authorization activities.
• Develop REST/SOAP and IntegrationHub integrations and support ITSM and CMDB implementation and optimization.
• Maintain update sets, technical documentation, build procedures, and design records while coordinating with security, infrastructure, and program stakeholders in an Agile/Scrum environment.

Requirements

• 5+ years of hands-on ServiceNow administration, configuration, and engineering experience, including standing up new instances or leading instance-level builds and migrations.
• Strong server-side and client-side JavaScript, Glide APIs, Business Rules, and Script Includes skills.
• Experience installing and configuring MID Servers and building REST/SOAP web service integrations.
• ServiceNow Certified System Administrator certification.
• Familiarity with NIST, FISMA, and STIG security and compliance frameworks.
• Experience working on Agile/Scrum project teams.
• Strong communication and listening skills with business and technical stakeholders.
• U.S. citizenship and Top Secret clearance are required.

Nice to have

• Federal or defense contracting experience, especially in classified, air-gapped, or isolated networks.
• ServiceNow CAD or CIS certification.
• Hands-on experience with CMDB, ITOM, or Discovery.
• Experience with release coordination, version control, environment management, automated testing, or ServiceNow ATF.
• Experience supporting Windows Server implementation, upgrades, and integrations.

Culture & Benefits

• Purpose-driven work delivering mission-critical solutions and diverse projects.
• Full-time hybrid work supporting a federal program.
• hirify.global is an Equal Opportunity Employer.