Senior Product Manager (Healthcare)

Location: New York, NY; flexible hybrid work environment at the Soho location

Salary: $170,000–$230,000 USD base annually

Company

hirify.global is a digital health marketplace that helps patients find and book in-network healthcare providers and supports providers in growing their practices and managing appointments.

What you will do

• Own the vision, strategy, roadmap, goals, and success metrics for accurate provider data and bookings at scale.
• Design products that let practices configure how they work and keep those settings current across self-service, internal operations, and client systems.
• Identify provider-lifecycle breakage, use data and operator research to prioritize investments, and turn cancellations, reschedules, and resolved issues into lasting fixes.
• Decide where automation and AI agents should replace manual work and where people remain in the loop.
• Lead discovery, requirements definition, and iterative delivery with Engineering and Design.
• Partner with provider data, insurance, visit reasons, availability, EHR integrations, Operations, Account Management, AI Operations, Data Science, and peer Product teams.

Requirements

• 5+ years of product management experience, ideally in operational tooling, workflow or case management, configuration products, or internal platforms for B2B SaaS.
• Track record of shipping products that remove manual work at scale, with measurable improvements in throughput, resolution time, or automation rate.
• Experience with automation or AI-powered products, including human-in-the-loop design.
• Experience treating internal teams as customers by understanding operator workflows and building the tools they need.
• Experience building self-service configuration products that balance flexibility with simplicity.
• Technical depth in APIs, event-driven systems, and data models, with the ability to work deeply with engineers and communicate clearly with business stakeholders.
• Data-driven approach to defining and instrumenting metrics and using SQL or similar tools independently.

Nice to have

• Familiarity with EHRs, provider data, or healthcare operations, or strong curiosity and ability to learn them quickly.

Culture & Benefits

• Flexible hybrid work environment.
• Unlimited vacation and sabbatical leave after 5 years of service.
• 100% paid employee medical, dental, and vision benefit options, plus commuter benefits and a 401(k) with employer-funded match.
• Paid parental leave, fertility and family-planning reimbursement, cell phone reimbursement, and corporate wellness program.
• Catered lunch, employee resource groups, and community programs.