Sales Planner (Hospitality)

Location: Tokyo, Japan; onsite hotel role

Company

Bvlgari Hotels & Resorts, developed in partnership with Bulgari and operating within the Marriott International portfolio, provides luxury hospitality in major cosmopolitan cities and resort destinations.

What you will do

• Coordinate event and group business from sales handover through operational execution.
• Prepare, review, and distribute Banquet Event Orders, Group Resumes, rooming lists, and related documentation.
• Act as the primary liaison between clients, Sales, Reservations, Food & Beverage, Culinary, Rooms Operations, Revenue Management, Wedding, Marketing, and external partners.
• Coordinate site inspections, planning meetings, pre-conference meetings, post-conference reviews, client follow-up, timelines, special requests, and last-minute arrangements.
• Prepare weekly, monthly, and ad hoc sales reports, presentations, performance tracking documents, and daily internal BEO communications.
• Maintain customer databases, sales files, contracts, records, calendars, travel arrangements, team rosters, and colleague engagement activities.

Requirements

• Native-level English and Japanese fluency required.
• A 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or a related major; OR 1–2 years of experience in Sales Coordination, Event Planning, Group Planning, Hospitality Operations, Rooms Operations, Banquet Operations, or a related professional area.
• Ability to coordinate multiple event and group requirements, milestones, deadlines, operational details, and documentation.
• Ability to communicate effectively with clients, business partners, and internal stakeholders while maintaining customer and guest satisfaction.

Culture & Benefits

• Work in a luxury Bvlgari Hotels & Resorts environment within the Marriott International portfolio.
• Collaborative setting focused on teamwork, communication, guest satisfaction, and departmental objectives.
• Inclusive equal-opportunity workplace that values diverse backgrounds, talent, and experiences.
• Opportunity to coordinate recognition programs, birthday celebrations, team-building initiatives, and departmental events.