Network Operations Lead

Location: US-VA-Ashburn, United States

Salary: USD $110,800–$185,100 per year

Company

hirify.global is an employee-owned federal government contractor supporting national priority programs through information technology, test and evaluation, program mission support, engineering and analysis, and training.

What you will do

• Plan, organize, direct, and prioritize Network Management Operations activities for reliable, secure, continuous enterprise network operations.
• Oversee real-time monitoring and analysis of availability, capacity, utilization, latency, errors, dropped packets, service-affecting events, and operational trends.
• Direct event management, incident response, problem management, escalation, restoration, diagnosis, corrective actions, closure, and lessons learned in accordance with established processes and SLAs.
• Coordinate testing, maintenance, scheduling, reporting, and operational support for monitoring systems, performance-management tools, reporting engines, and Government-furnished equipment.
• Lead operations across routers, switches, firewalls, load balancers, wireless infrastructure, network security, telecommunications, servers, applications, cloud, and related enterprise components.
• Train operations personnel, prepare daily/weekly/monthly status reports, brief stakeholders, and recommend improvements to tools, procedures, processes, and operational capabilities.

Requirements

• Bachelor’s degree in a relevant technical field or equivalent practical experience.
• 10+ years of senior-level experience administering enterprise infrastructures in large organizations and 10+ years leading network operations or network engineering teams.
• Working knowledge of networking concepts, infrastructure, and equipment, including routers, switches, firewalls, and load balancers.
• Experience implementing and administering enterprise-wide monitoring systems for servers, network devices, applications, and operational events.
• Ability to lead monitoring, event management, incident response, problem management, network maintenance, and operational reporting, and convert network-performance data into corrective actions and recommendations.
• Ability to work in a 24x7x365 operations environment and support additional hours or surge activities when required.
• Ability to obtain and maintain required Government facility access, suitability, background investigation, and identification credentials.
• Strong written and verbal communication skills, including briefing Government supervisors and senior stakeholders.
• Ability to obtain Public Trust; Secret/Top Secret clearance preferred.
• CCNP, CCDP, or CCIE certification, with routing and switching and/or firewall expertise and six years of experience.

Nice to have

• ITIL certification and other relevant network, security, monitoring, or service-management credentials.
• Secret/Top Secret clearance.

Culture & Benefits

• Full-time position with an employee-owned federal government contractor.
• Healthcare benefits, paid leave, retirement plans, and insurance programs for employees and dependents.
• Education and training assistance.
• Support for a mission-critical enterprise network and Government stakeholders.