Key Account Manager - Local Shops

Location: Maadi, Egypt

Company

hirify.global is a local delivery platform within Delivery Hero Group, operating across approximately 65 countries and headquartered in Berlin, Germany.

What you will do

• Define and execute account strategies aligned with business objectives to maximize revenue growth for key local-shop accounts.
• Analyze sales data, customer insights, operational metrics, and market trends to identify scalable growth opportunities.
• Lead cross-functional projects with marketing, product, operations, and finance teams to improve account performance and partner experience.
• Build and maintain long-term relationships with key stakeholders at partner vendors.
• Set KPIs and dashboards, track account health and project outcomes, and communicate recommendations to leadership and external partners.
• Manage contract negotiations, renewals, commercial terms, and competitor analysis.

Requirements

• Bachelor’s degree in Business Sales, Strategy, or a related field.
• 4–6 years of experience in account management, strategic partnerships, or commercial roles.
• Demonstrated experience owning strategic projects, building cross-functional alignment, and delivering results.
• Strong analytical skills and understanding of business data, dashboards, and performance metrics.
• Excellent communication and relationship-building skills.
• Self-starter with strong project management capabilities and attention to detail.
• Proficiency in CRM tools such as Salesforce and in Excel or data dashboards.

Nice to have

• Experience in e-commerce, food delivery, or technology.

Culture & Benefits

• Total compensation may include benefits, equity, and variable bonuses for predefined roles.
• The stated compensation information represents the initial hiring range for the role and level; scope and level may be reassessed during the hiring process.