Manager, Revenue & Billing Operations (AI)

Location: United States - Remote; core business hours are aligned with Central Time (CT).

Company

hirify.global provides telehealth support solutions that streamline go-to-market care delivery for companies offering virtual patient support across specialties and all 50 states.

What you will do

• Supervise, mentor, and develop the Billing Analyst team while maintaining accuracy, efficiency, compliance, accountability, and continuous improvement.
• Oversee the full billing cycle, including contract-compliant invoicing, billing-data reconciliation, quality controls, and resolution of discrepancies.
• Manage accounts receivable through aging reports, collections, cash application, credit and collections policies, escalations, and payment-issue resolution.
• Ensure revenue recognition aligns with accounting standards and company policies; support month-end close, reconciliations, reporting, audits, and compliance documentation.
• Partner with Finance, Operations, Sales, and Client Success to document billing requirements and resolve operational and client payment issues.
• Analyze billing, AR, and revenue trends; establish KPIs and implement process improvements, automation, system enhancements, and AI-assisted analysis.

Requirements

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
• 5+ years of progressive experience in billing, accounts receivable, or revenue management, including at least 2 years in a supervisory or management role.
• Strong knowledge of billing systems, AR management, revenue recognition principles, and GAAP compliance.
• Experience managing invoicing and collections for complex subscription, usage-based, or service-based contracts.
• Excellent analytical, problem-solving, and communication skills, with strong attention to detail and the ability to understand process optimization and scalability.
• Proficiency in accounting and billing software such as NetSuite, QuickBooks, or equivalent, plus Excel or Google Sheets.
• Comfort using AI tools such as ChatGPT or Claude for data analysis, documentation, and problem-solving; ability to evaluate AI-generated insights and explore AI-assisted automation in billing and AR workflows.
• Fully remote work with a strong preference for availability during core business hours aligned with Central Time (CT).

Nice to have

• CPA or MBA.

Culture & Benefits

• Relatively flat organizational structure with autonomy to bring ideas forward and execute improvements.
• Values centered on Autonomy, Competence, and Belonging.
• Medical, dental, and vision plans.
• Flexible Spending and Health Savings Accounts, flexible PTO, 401(k) with company match, life insurance, and pet insurance.