Localization Technical Program Manager (AI)

Location: Hybrid, three days per week in the Calgary office; candidates within 48 km are preferred. Candidates outside an office area may be considered on a remote basis.

Company

hirify.global provides an integrated platform for compliance, prequalification, safety, and supplier performance benchmarking, serving 360,000 businesses across more than 120 countries with AI-driven insights and human expertise.

What you will do

• Design and implement internationalization solutions covering string externalization, resource architecture, Unicode, encoding, locale-aware behavior, regional formats, and RTL support.
• Own Phrase or a comparable Translation Management System, including projects, workflows, translation memories, termbases, quality settings, permissions, automation, and governance.
• Build, maintain, and troubleshoot TMS/API integrations with repositories, content systems, and delivery pipelines.
• Own the technical product direction for hirify.global’s AI-enabled translation platform, including roadmap, architecture, integrations, requirements, and user stories.
• Lead pseudo-localization, functional validation, defect triage, release readiness, and automation of localization workflows.
• Coordinate localization technical programs across Product, Engineering, UX/UI, Localization, and Localization Testing from planning through release.

Requirements

• Bachelor’s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
• At least 5 years of experience in internationalization engineering, localization engineering, localization technology, or a closely related discipline.
• Deep knowledge of i18n fundamentals, including string externalization, locale-aware behavior, pluralization, date, number and currency formatting, RTL, Unicode, and placeholder or markup protection.
• Hands-on experience configuring and administering Phrase or a comparable TMS, including translation memories, termbases, workflow automation, quality controls, permissions, and troubleshooting.
• Experience with localization APIs and integrations; JSON, XML, XLIFF, ICU MessageFormat, REST APIs, webhooks, source control, and CI/CD are strongly preferred.
• Experience designing AI-enabled products and workflows, including LLM and machine translation integrations, prompt design, API orchestration, evaluation methods, and human-in-the-loop quality controls.
• Strong technical program management, problem-solving, and communication skills in Agile software development and release environments across Product, Engineering, UX/UI, and testing teams.
• Ability to provide timely release support and maintain substantial working-hours overlap with hirify.global’s core Product and Engineering teams.
• Production software development is not required; API or scripting contributions are beneficial.

Nice to have

• Fluency in a second language, including German, Japanese, Korean, French, Spanish, Portuguese, Russian, or another language supporting global collaboration.
• Experience using i18n or localization quality metrics to diagnose trends and guide improvements.
• Hands-on experience with AI-assisted development tools for prototyping, workflow automation, technical documentation, or implementation acceleration.

Culture & Benefits

• Hybrid work with three days per week in the Calgary office; remote consideration may be available outside an office area.
• Competitive compensation with pay transparency; final compensation depends on work location, skills, experience, and education or training.
• Equal opportunity employment with encouragement for applicants from all backgrounds and experiences.

Hiring process

• Submit an online application for the Localization Technical Program Manager position by December 31, 2026, at 11:59 PM PST.