Senior Site Reliability Engineer (AWS/Kubernetes)

Location: Hybrid, with two required office days every Tuesday and Wednesday at the San Francisco hub in the United States. Candidates must be legally authorized to work in the United States without employer sponsorship.

Base pay: $135,000–$185,000 per year, excluding bonus, benefits, and other compensation.

Company

hirify.global is a marketplace platform connecting customers with Taskers for home services such as furniture assembly, handyman work, and moving assistance.

What you will do

• Define and evolve SLIs, SLOs, error budgets, and availability, latency, and capacity targets to improve production reliability.
• Strengthen telemetry, alerting, dashboards, on-call practices, and incident response while reducing noisy or unactionable alerts.
• Investigate complex incidents across applications, infrastructure, data stores, networking, and deployment systems; identify root causes and implement durable solutions.
• Build automation, self-service tooling, and operational capabilities that reduce manual toil and improve operational efficiency.
• Develop AI-assisted and agentic workflows for incident triage, investigation, runbook execution, alert analysis, and remediation with appropriate safety controls and human oversight.
• Collaborate with application engineering, Cloud Infrastructure, Developer Productivity, Security, Architecture, and other teams; participate in primary and secondary on-call rotations, typically one week in each rotation every 12–13 weeks.

Requirements

• At least 3 years of experience in SRE or equivalent production reliability engineering roles, including hands-on ownership of production reliability and operational improvements.
• Strong understanding of SRE practices, including SLIs, SLOs, error budgets, toil reduction, incident management, and postmortems.
• Production operations experience with on-call rotations, high-severity incident troubleshooting, root-cause analysis, and corrective and preventive actions.
• Hands-on observability experience with Datadog, OpenTelemetry, or similar platforms, including metrics, logs, traces, alerting, and dashboards.
• Hands-on production experience with AWS and Kubernetes, ideally Amazon EKS.
• Experience with infrastructure as code and deployment automation using tools such as Terraform, GitOps, or ArgoCD.
• Strong software engineering skills in TypeScript, Ruby, or Python, including automation or internal platform tooling.
• Ability to independently own complex technical projects, make sound technical decisions, and collaborate across engineering teams.
• Strong written and verbal communication skills for explaining technical issues, risks, and tradeoffs to engineering partners and stakeholders.

Nice to have

• Experience with distributed systems and technologies such as Kafka, Redis, or MySQL/RDS.
• Experience with performance engineering, capacity planning, or cloud cost optimization.
• Experience modernizing infrastructure or migrating production workloads.
• Experience building AI-powered operational automation, incident-response agents, or engineering productivity tooling.

Culture & Benefits

• Hybrid work model with regular in-person collaboration.
• Employer-paid health insurance and a 401(k) match with immediate vesting for US-based employees.
• Flexible time off and two company-wide closure weeks for global employees.
• Product, wellness, productivity, and education stipends, IKEA discounts, and reproductive health support.
• Benefits vary by country of employment; the company emphasizes inclusion, collaboration, and diversity.

Hiring process

• AI tools may assist with initial prescreening for US-based candidates; candidates may opt out in the application form or by emailing talentacquisition@hirify.global.com, after which the application will be reviewed manually.