Manager, Site Reliability Engineering (SRE) (AI)

Location: Hybrid role based in Eagan, Minnesota, United States

Base salary: $110,000–$204,200 USD annually, with potential annual bonus eligibility.

Company

hirify.global provides specialized software, trusted content, data, intelligence, and technology solutions for legal, tax, accounting, compliance, government, and media professionals.

What you will do

• Lead SRE responsibility for product availability, reliability, scalability, performance, and business continuity.
• Drive monitoring, alerting, observability, automation, and infrastructure improvements across services.
• Lead incident and problem management, including AI-assisted triage, root-cause analysis, executive communication, and corrective actions.
• Identify ways to apply AI and ML to improve reliability, reduce cost, risk, and operational toil.
• Mentor, organize, hire, and develop SRE talent while setting direction and fostering continuous improvement.
• Partner across engineering, operations, and senior leadership to integrate SRE and DevOps practices into the software development lifecycle.

Requirements

• Bachelor’s degree or equivalent experience; a Computer Science or related technical degree is preferred.
• 5+ years of leadership experience managing DevOps engineers, SREs, or related technical professionals, plus 5+ years of relevant software development, technology platform, infrastructure, or operations experience.
• Experience setting direction, inspiring teams, conducting performance evaluations, and providing constructive feedback.
• Experience managing availability targets and leading incident and problem management processes.
• Experience with cloud platforms and APIs, such as AWS, Azure, or GCP.
• Hands-on DevOps experience with CI/CD pipelines, configuration management, and infrastructure as code tools such as Terraform or Bicep.
• Experience designing and supporting scalable systems and services, and using observability tools such as Datadog or New Relic to define SLOs and monitoring standards.
• Experience using AI/ML tools to improve services, reduce cost and toil, evaluate outputs, and handle data responsibly.
• Hands-on programming or scripting experience with Python, Java, C#, or comparable languages, plus strong analytical, communication, documentation, troubleshooting, presentation, and collaborative problem-solving skills.
• Ability to learn new technologies quickly, demonstrate ownership, and work effectively through complex technical and business challenges.

Nice to have

• Experience with AIOps, AI-driven monitoring, and anomaly detection.
• Experience leading release management and coordinating cross-functional teams through deployment, monitoring, and maintenance.
• Experience representing a team to senior leadership or customers.
• Computer Science or a related technical degree.

Culture & Benefits

• Flexible hybrid work environment with work-from-anywhere flexibility for up to 8 weeks per year.
• Flexible vacation, paid sick and safe time off, paid holidays, parental leave, sabbatical leave, and two company-wide mental health days.
• Health, dental, vision, disability, life insurance, 401(k) with company match, flexible spending and health savings accounts, and employee assistance resources.
• Tuition reimbursement, fitness reimbursement, commuter benefits, adoption and surrogacy assistance, and employee stock purchase plan.
• Career development, continuous learning, skills-first development, volunteer days, and opportunities for pro-bono and ESG initiatives.