Technical Architect (Power Platform)

Location: Newcastle upon Tyne, Tyne and Wear, United Kingdom

Salary: £85K annually

Company

hirify.global is a digital consultancy delivering user-centred, agile technology solutions for UK government departments and public-sector organisations.

What you will do

• Lead the technical architecture and decision framework for a four-week discovery into service-desk and chatbot options.
• Assess Power Platform and Microsoft capabilities for intake, workflow, queue management, service levels, dashboards, chatbots and escalation.
• Define data models, integrations, security, privacy, accessibility, retention, environment management and operational support requirements.
• Specify development, test and production environments, managed solutions, connection references and deployment pipelines.
• Guide developers on solution structure, non-functional requirements and reusable design patterns.
• Document feasibility, risks, constraints, dependencies, delivery phases, licensing considerations and technical resource needs.

Requirements

• 5+ years of professional experience, including extensive enterprise solution design on Microsoft Power Platform.
• Deep knowledge of Power Apps, Power Automate and Dataverse.
• Strong experience with workflow, case management, service-desk or conversational service architecture.
• Experience integrating Microsoft cloud services with enterprise identity, data, document management and reporting platforms.
• Strong understanding of security architecture, role-based access control, data loss prevention, auditability and environment governance.
• Ability to assess low-code and custom development options and explain trade-offs.
• Experience producing option assessments, architecture diagrams, technical risk assessments and delivery roadmaps.
• Proven technical leadership across a multidisciplinary discovery team.
• Experience in UK government, the public sector or another security-conscious, regulated environment.

Nice to have

• Experience with Dynamics 365 Customer Service and Microsoft Copilot Studio.
• Knowledge of Azure services, Microsoft Entra ID, Power BI, SharePoint and Microsoft Purview.
• Microsoft certifications including PL-600, PL-200 or AZ-305.
• Familiarity with the GDS Service Standard, Technology Code of Practice and public-sector security controls.

Culture & Benefits

• Permanent employment with a digital consultancy working on impactful UK government services.
• Inclusive environment with applications welcomed from diverse and underrepresented backgrounds.
• Flexible working arrangements are encouraged.
• Disability Confident Level 1 employer providing reasonable adjustments during recruitment and employment.