Principal Technical Program Manager (AI)

Location: Remote nationwide within the United States; candidates must reside in and be authorized to work within the United States. Travel to and work onsite at client, temporary, or corporate office locations may be required as business needs require.

Company

hirify.global provides technology-enabled revenue cycle management solutions and point solutions for hospitals and affiliated physician groups across the United States.

What you will do

• Lead complex technical programs and transformation initiatives across value streams, functions, and technology domains from planning through delivery.
• Establish governance, execution frameworks, operating rhythms, escalation paths, and accountability mechanisms that improve predictability and transparency.
• Identify technical and organizational risks, bottlenecks, dependencies, and recovery needs, escalating unresolved issues to appropriate leaders.
• Develop and improve engineering and product delivery measurement dashboards covering DORA, cycle time, throughput, quality, rework, predictability, AI-enabled productivity, observability, and operational effectiveness.
• Assess the impact of AI-assisted development on delivery speed, quality, and rework, translating findings into leadership recommendations.
• Advise engineering leadership, align cross-functional stakeholders, mentor program managers, and communicate status, tradeoffs, risks, and recommendations to senior and executive leaders.

Requirements

• 10+ years of experience in technical program management, engineering delivery, product management, or a related role leading complex cross-functional initiatives with measurable outcomes.
• Technical depth in modern software delivery practices, including Agile, SDLC, PDLC, CI/CD, testing, release, observability, and reliability.
• Experience leading large, complex technical programs and organizational transformation initiatives from planning through execution and delivery.
• Experience managing program risks, dependencies, executive escalations, and competing priorities in a fast-paced environment.
• Strong analytical, problem-solving, change-management, and continuous-improvement skills, including using data, processes, metrics, and reporting to drive decisions and measure success.
• Clear, candid written and verbal executive communication skills; ability to communicate concise, option-based recommendations and raise tradeoffs.
• Ability to influence cross-functional teams and drive measurable results without direct authority.
• Grit, curiosity, comfort challenging the status quo, and ability to work in an ambiguous environment.
• Bachelor’s degree in a technical or related field or equivalent practical experience; openness to innovation, including AI, is required.

Nice to have

• Experience evaluating build-versus-buy decisions, deploying AI-assisted development tools, and measuring their effects.
• Experience using AI or automation for program tracking and reporting.
• Experience mentoring program managers and coaching others.
• Experience driving operational excellence, process optimization, standardization, and organizational change across multiple teams.
• Proficiency with Aha, ADO, Jira, Databricks, SQL, Claude, or Copilot.

Culture & Benefits

• Full-time employment with healthcare, time off, retirement, and well-being benefits.
• Culture focused on collaboration, growth, innovation, customer obsession, and continuous improvement.
• Professional development support, including a relevant professional certification and tuition reimbursement.
• Quarterly and annual incentive programs, recognition, and work-life flexibility.
• Remote work is available nationwide, subject to United States residency and work authorization; business travel and onsite work may be required.