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7 дней назад

Senior Growth Lead (Patient Experience)

Формат работы
remote (только Canada)
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
Canada
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

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TL;DR
Senior Growth Lead (Patient Experience) (Growth Marketing/HealthTech): Defining and leading growth strategy across the patient experience, from activation and conversion to retention and lifecycle engagement, with an accent on ecommerce performance, patient insights, and cross-functional go-to-market execution. Focus on building experimentation roadmaps, analyzing cohorts and funnels, and optimizing repeat purchases, profitability, and patient trust.

Location: Toronto, ON; Canada Remote

Competitive pay; salary amount not specified

Company

hirify.global is a health technology company providing practitioners and patients with a platform for clinical insights, lab interpretations, patient analytics, education, care-plan connectivity, and access to supplements.

What you will do

  • Own growth strategy and performance across patient activation, conversion, retention, and lifecycle engagement.
  • Prioritize growth opportunities by patient value, business impact, and effort while managing and developing the growth marketing team.
  • Lead cross-functional go-to-market planning for patient-facing launches, partnerships, and expansion initiatives.
  • Define growth KPIs, reporting frameworks, performance cadences, and scalable operating processes.
  • Partner with Product, Design, Engineering, Brand, Lifecycle, Analytics, and Commercial teams to improve adoption and remove purchase barriers.
  • Build experimentation roadmaps and use patient research, cohort analysis, funnel analytics, and business data to guide decisions on conversion, average order value, repeat purchases, and profitability.

Requirements

  • 8+ years of experience across growth, growth product management, growth marketing, or related roles, including managing and developing growth marketing teams and leading complex cross-functional initiatives.
  • Track record of defining growth strategy and delivering measurable improvements in ecommerce conversion, average order value, repeat purchases, and profitable growth.
  • Experience leading go-to-market initiatives for product launches, partnerships, or business expansion with clear accountability for results.
  • Strong analytical skills in cohort analysis, funnel measurement, experimentation, and performance reporting, with the ability to distinguish meaningful results from noise and turn insights into decisions.
  • Sound positioning and messaging judgment, including partnership with Marketing and Creative teams to communicate customer value.
  • Builder mindset and strong operating discipline, with the ability to structure ambiguity, establish practical workflows, and move between strategy and hands-on execution.

Nice to have

  • Experience in healthcare, HealthTech, or other regulated industries.
  • Experience using AI and automation to improve growth analysis, experimentation, and execution.

Culture & Benefits

  • Remote flexibility through the “Wherever You Work Well” philosophy, allowing work in-office, at home, or a combination.
  • Generous PTO, competitive pay, flexible benefits, and a workplace wellness program.
  • RRSP match program, training budget, and company-wide learning initiatives.
  • Discount on hirify.global products.
  • Culture focused on curiosity, clear thinking, measurable outcomes, experimentation, customer feedback, inclusion, and cross-functional collaboration.

Hiring process

  • Apply directly through the hirify.global careers page.
  • Hiring decisions may include AI-supported screening and response review; final decisions are made by people.
  • Offers are contingent on successful background checks conducted under applicable Canadian and U.S. laws.

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